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Customer Ratings & Reviews

$80.05

Customer reviews

Rating 4.8 out of 5 stars with 49479 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 49,479 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller holds up strong when trying to break it. Amazing color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller holds up strong when trying to break it. Amazing color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what needed my kids happy with it works great !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Best Buy controller Warranty!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black PS5 controllers!! I have a PS5 and all three of my children do as well. This one was a purchase for my youngest, who is autistic, and plays all day every day. I have never personally had to replace one for myself but about every 6 months will have to replace one for that kiddo because of stick drift. BUY YHE WARRANTY! Best Buy stands behind it and replacement is NO hassle!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and the dual sense controller adds to the experience a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star player for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout player of the PS5. This controller is amazing! The adaptive triggers really help you immerse yourself in the gameplay. It feels like you are pulling back on the trigger of a gun or bow and arrow. The controller can also simulate the weight and direction of an object as demonstrated in the game Astros playroom. I have both the PS5 and the series x and can honestly say that I haven’t spent a minute on my series x because of how much I love playing games with the dual sense controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a ps4 control for pc, love the way it feels and works

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great so far

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far its been a few weeks and no stick drift yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 dualshock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a superb feeling. Great upgrade from the old ps4 controllers. This controller lasts a while too

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dualshock 5 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The colors is a great! A nice shade of red makes this my main remote vs the white. Its still in pristine condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase This Year!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the controller that came with the PS5 when I bought it. I LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is 10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a bit larger than the ps4 controller which I like because it fit nicely with my hand. Feels sturdy but not stiff and overall it felt very well made. You can also connect it to your PC via Bluetooth or cable which is a feature that the ps4 and older controllers doesn’t have.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! color is good vibrant easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color on this one, reminds me of the old DualShock

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves the color and the feel of the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new one for the kids. Works great. We included the replacement plan just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, works good great quality overall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox user, turned to Sony. Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an xbox player since the first console, I've never been very found of PS controllers. But when I started playing Ghost of Tsushima DC on pc, I was told I should pick one up and experience the haptic triggers and the touch pad. I can say, after experiencing the xbox elite series 2 controller, and comparing it to the feel and function of this Duel Sense controller, I must say I'm pretty impressed. I can't imagine playing GoT with any other controller, and find that their is no doubt Sony really stepped up their game by making a superior controller with improvements to the overall controller experience. I still love my elite series 2 and will continue to use it for most of the games I play, but I am very happy to say I've added another controller to the line up that I'll be experimenting other titles with going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, had to get a new one because my Switch Pro controller started having stick drift so it was a nice little replacement

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 pro control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love the color of control. It is very beautiful, easy to use.

    I would recommend this to a friend