Customer Ratings & Reviews

PS5 wireless controller works great with no drifting, drags or lags.

I love this controller, it has amazing detail added but the only thing I'm not to fond of is that it is just the black controller with extra details. I already own the black controller and love it but it just feels a little lazy but i love the detail added so ots not a bad thing.

So I’m on my second remote controller already but I love the way the new remote feels in your hands, the haptic feedback seems to malfunction quite often, but if it’s working correctly then the experience is so far the best I’ve had with any system. I spoke to a BESTBUY worker and he mentioned he’s on his 4th controller already! With the price being more than the PS4, I’d definitely recommend getting geek squad warranty on all controllers.

The color its more of a light baby blue i’ll say; way better than the red one that is actually a bright pink

the Sony playstation duelsence wireless controller is great, the quality is worth it for the price.

Great product, fantastic service from the workers, and would recomend anyone to buy this controller

Ultimately, while the PS5 DualSense is the more impressive controller out of the gate, this could all change once we've gotten our hands on these controllers and seen if developers leverage the special features that Sony has delivered

Color as pictured! Never have issues with remotes purchased from best buy

Picked up a black version of the controller on black Friday. It works as good as the one that came with the ps5. Difference is it looks sleek in black. 5 out of 5 for me.

Great item would recommend buying this item again ….

Great customer service! Helped me find the last controller in this color!

Great product! Battery lasts long And it has a built in speaker, and microphone.

I'd give it 5 stars if it were just a review of Best Buy, but that's not what this review is for. I bought this controller to replace another that was about a year old and had terrible drift occurring to the point that games were unplayable. The controller out of the box was great, the first several games were great, but I can already tell that the left trigger button is loose and activating during gameplay when not actually engaged. The problem is in the manufacturing of the controllers themselves and is what it is from Sony and Playstation, you may want to consider a good third party controller if you're willing to spend the money. If you need a new controller and are comfortable with these like I am, just understand they don't last as long as they should for the money.

One of my favorite PS5 controllers. Midnight Black! Got this controller along with the PS5 headphones on black friday!

Good service I like it and the representative the is nice

Amazing controller battery last during long game play and all the specail features the control have is an added bouns

Best buy delivers the best Ps5 controllers. I never buy anywhere else. Must get with geek squad for full coverage!!!

Yay finally on sale for Black Friday. This is an awesome controller. I had to buy a replacement for one of mine because it broke. Was very happy to get a sale price

It's a controller, and it works as it should. Can't say much more about it. The DualSense is a nice upgrade from the PS4 controllers. I've really been enjoying the haptic feedback playing games like Ratchet and Clank.

Works great got this for my husband for Christmas it’s his favorite color no complaints