Customer Ratings & Reviews

I bought the DualSense PS5 controller as a gift for my nephew, and it completely exceeded expectations. The controller feels premium right out of the box, with a solid grip and excellent build quality. The adaptive triggers and haptic feedback truly make a difference and add a whole new level of immersion to gameplay. I also want to highlight how helpful Best Buy was during my purchase. The staff helped me with everything I needed, answered my questions, and made the whole process easy and stress-free. My nephew absolutely loves the controller and says it makes his games even more fun and exciting. If you’re looking for an extra controller or a great gift for a PS5 gamer, this is a must-have and definitely worth it.

Great controller, smooth sleek and sexy! this controller was ready for gaming the moment it was removed from the packaging! only problem is my relationship with this controller is causing difficulties in my marriage. purchase with caution.

Great controller for my PC; no stick drift currently after using the controller for months, great battery life; slightly heavy for a controller, some may not like the weight

After montha of only playing my xbox aries x i finnaly got my balck ps5 cobtroller aince the old one had been dropped in water and it looks amazing better than the one that comes includes with the os5

Bought this on sale. Love the colors, how it changes from blue to purple. The dual sense controller is great overall and my favorite console controller. Definitely worth the sale price.

The design and color is really great it’s everything I was looking for.

I love the new color schemes for the PS5 controller. They last longer than the controllers that come with the system and to me, they just feel different. My kids also play the PS5 and I couldn’t pass up the sale at the time. Once the newer color schemes go on sale, I’ll be adding those to my collection as well. Recommend getting them on sale rather than the regular unless you don’t mind paying the regular price. Gave Value 5 stars because of the sale at the time of purchase. Also look out for an additional sales price if you have the Total Tech Support Membership.

Picked this controller up for Black Friday when it was $25 off, and now me and my girlfriend can play MK1 together. Love the color, looks better in real life. The dualsense has always fit incredibly comfortably in my hands, I can play for hours without any strain on my hands, and the haptic feedback is just out of this world.

This product is excellent love the color able to play all my games with it. I’m enjoying every bit of it.

I like the color and the way it works. My grandson is proud to have an extra controller so he can play with his friends

Bought as a gift, a little more pink than red but it was loved and is now the daily controller! He has gotten multiple compliments on it! Makes for a great gaming controller and desk center piece!

Works great and I loved the color. I continue to purchase a lot of stuff from Best Buy even though several purchases did not go well.

Bought this controller to replace one that was drifting. Fell in love with the color and am totally happy I got it. Have had it for about a year now and it still goes the charge in the battery still goes the distance. It also feels a little different than the stock ones do, as if it’s a little smoother in a way. If you like the color I suggest you get it, you won’t be disappointed

Works amazing and is a very nice pattern on the remote

This pink PS5 controller is everything I hoped for and more. The color is vibrant and gives my setup a fun, unique pop without sacrificing any functionality. It feels just as solid and responsive as the standard DualSense — great triggers, smooth analog sticks, and no drift or input lag. Battery life is strong, and it charges quickly. If you're looking to stand out or just want a controller that looks as good as it plays, this is a perfect pick. Love it!

My boyfriend loves the cool color and had zero complaints

Best priced open box option available by far and the condition was exceptional conpared to other retailers. Purchasing from the app is a Godsend as it allows you to chose the color of the controller, what condition you want to chose from as Best Buy has fair, good and excellent. Finally you can chose the location to pick it up or have it shipped to you. I pciked it up at my local store but clukd have had it dleivered in 2 days. I also love the freedom of payment methods offered in case you cant afford the full cost you can opt for the pay over time method via zip. Overall, best shopp8ng experience buying a new controller: an endeavor seemingly only getting mire difficult!

Hopefully, I bought it in the block the last piece really happy for that. I love the black and I need to controls for that. I bought it to enjoy with my friends no issues and smooth to use

Controller is nice and works well. The design and color is both slick. Mainly use it for PC and i have no issues whatsoever, wired or wireless

Works perfectly fine fresh out of the box. Feels great and i love the color