Customer Ratings & Reviews

Love the way the new controller looks. Feels great and operates perfectly.

Controller has nice joysticks, clicky nice buttons, the L2 and R2 feels nice. The only problem I faced with this controller is the the left bumper gets stuck. I don't know why this happens but Its happen straight out of the box.

I purchased 3 Duals at launch of PS5 for whatever year that was. 2 have now developed drift in the left stick, one so bad it was completely retired probably 12 mths ago, creating the need for a new purchase. Why is this a thing now with controllers? Had to replace a couple of Joy-cons and was all on my soapbox about Nin quality control, then Sony— same thing. Frustrating; still have several PS 3 & 4 duals in commission without durability issues. Anyway, you can throw a bunch of money at an Edge, to hedge on the problem, or get this one and pray to Kronos that it doesn’t venture off to Valhöll before PS6 drops. I opted for religion and—for now—more money in my wallet. And if you are going to do battle, might as well pull on the grey camo. I continue to be a sucker for this color aesthetic each gen, would do a green too if available (and could find on sale). Five stars overall for the color, feel, triggers, etc of the new DS; two stars for durability in my family’s usage but I never touch third-party cons to recommend you elsewhere. As always: your mileage may vary.

This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

Great feedback smooth button clicks keep it clean and it will last

Si far so good with my new PlayStation 5 remote controller

The PS5 controller is a game-changer. With its ergonomic design, adaptive triggers, and haptic feedback, it offers an immersive gaming experience like never before. The built-in microphone and touchpad add convenience, while the improved battery life ensures uninterrupted gameplay. It's a must-have accessory for any PS5 owner.

i absolutely loved this purchase. Everything from the color, to the crispy buttons, to the presentation. Not only the controller was fire, but the service that Best Buy offered was 10/10. Excellent. Thank you for everything you guys do! <3

Love the color! Amazing features. There is no doubt the PS5 controller is top tier, however my hands suffer from joint pain due to my lupus. Long gaming sessions with the PS5 controller puts a strain on my hands. Definitely a weighty controller than the past PS4 controller.

I think its sleek design with the black on black made this controller for me. overall use is great.

love the color love the battery life great feeling in the hands

Love the color if this controller! Works fantastic!

Really nice color. Me and my husband enjoy playing on the PS5

Needed a second controller for when we play 2 player games. This one works great. Same as the one that came with the play station just in a different color. These newer controllers are much more comfortable than older models. I really appreciate the upgrades ergonomics.

Love the control color and great quality. Have not experienced any issues.

The DualSense may be one of the wildest controllers I've ever used, and I love it, but I wasn't a fan of the default white and black one you get with the system. The Midnight Black colorway looks great and the controller feels excellent in my large hands, an issue I had with most of ths previous PlayStation controllers which all felt a bit too small and dinky.

Sony DualSense wireless controller for PS5 , works great for its intended use and application. Ease of navigating the control buttons and using the Controller. Also, I like the camouflage design, everyone seems to be attracted to the color at home, it will always be the first controller they want to grasp for use with the PS5

Dualsense build quality is fantastic per usual. Bought this as a gift and they enjoy the controller. My only gripe with the dualsense as a whole is the material of the shaft of the analog sticks should be metal for more longevity of smoothness against the anti-friction rings. Even though they're smoother than all of the dual shocks prior to this... they still will develop some degree of grit over many hours of use while rotating the sticks. New out of the box they're silky smooth, however.

Best controller on the market today, go out and get one! Come on, everyone is doing it!

Love the color, great design, feedback from the controller is great too