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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46530 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 46,533 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller and it works just how it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cosmic Red Remote Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add this color to my collection. Now I have this one, Purple, White and Black. Go get yourself one and stand out from the others.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. Great controller. Sony has upped their controller game considerably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot beat it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller anyone could ask for. Does everything it needs to and feels great in the hands. Works on virtually every device, not just PS5 and works very well. No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller since my last one suffered from stick drift.Best controller Sony has released.Feels great and the haptic feedback is incomparable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using it a lot. And she enjoys the look of it and it’s Working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all black controller is pretty cool. Does not get dirty compared to white controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color quality and Design of this control. I haven't gotten to use it myself but my children love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, love the metallic shimmer it has with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great! Have had no issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting charge, fits confortably in your hand, overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller. Feels great on the hand, haptic feedback and adaptive triggers are amazing. Truly feels like a next gen controller. Battery life has been good. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Playstation controller Sony made.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playstation controller til date. You can't even compare the previous dual shock controller to the PS5 controller. Way more comfortable than previous dual shock controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deep rich color of this controller it’s cool to be different I have the matching side panels to go with controller makes it look super sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really liked the PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5 controller, but in a cool color. This purchase was all about the aesthetic. The haptic feedback is fun, and the built in mic works surprisingly well if you don't already have a headset. My only real gripe across the board is battery life, but that's a Sony issue, not a Best Buy issue. As far as Best Buy, I ordered via the app, drove to the store after work, and was able to pick up seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this controlled absolutely delivers. It looks so awesome in person. I was worried that it would just end up looking like plain white, but the pearlescent shine is very vibrant. Functionality is exactly like the other duel shock controllers. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color that comes with this controller normal

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great to play games with and it's a very pretty looking controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Feeling good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dealing with stick drift from my launch day controller (11/13/20). Great feel and very smooth. Just wish I waiting for the grey camo instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves this controller and its suprisingly grippy as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haptic Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. You can't understand how great haptic feedback is until you've used it. So comfortable in the hand. It's like an Xbox controller had a baby with a PS4 controller.

    I would recommend this to a friend