Customer Ratings & Reviews

Loved it and recommend this product absolutely!!!!

New PS5 controllers feel great and very responsive

Threw my old one out the window after losing in battle toads.

Well have not used it yet still trying 2 get the 5

Great controller with awesome feedback from games.

Very expensive controller but you have to have them if you want to play so they have you by the balls

The controller is great love the triggered it has.

My daughter and I played the PS5 for solid 4 hours and the remote was still showing a full charge. This is much better than other gaming system's.

Very cool has new features you may want to try out

Great feel and technology.. triggers feel great...

Great controller, nice features !! Shipped fast !!

This feels and operates just like the one I got with my console on launch. Noisy when playing games with lots of strong haptics. Feels chintzy. I was hoping a year later the controller would feel solid and sorted. It rattles and sounds like its insides are working themselves apart during use. If you were looking to find enhancements, wait a little longer. I'm sure these will be built better over time... well, one can hope.

They are the best controllers. But I’m really fed up with poor battery performance

Great for helping resellers prop up their prices!!

The controller works just fine although sometimes it slips in my hands when it gets a little sweaty but overall it's just fine

It's a good Playstation controller. Battery life is so so. But I'm an Xbox guy. Lol

Fees great, looks great, love everything about it!

Needed an extra controller for the PS5. This just happens to hook up to my sons tablet for when he wants to plat games on there..

I purchased an open-box PlayStation 5 controller advertised as fully functional. It arrived defective out of the box and never worked properly. I reached out to Best Buy immediately after returning from a work trip, but both the store and online support refused to help, hiding behind their return window even though the product was sold in non-working condition. It’s unacceptable for a company of this size to sell defective merchandise and then push the responsibility onto the manufacturer. I wasn’t asking for a refund, only an exchange for a working item. The lack of accountability and customer service has completely destroyed my confidence in Best Buy. Buy new or buy elsewhere, but do not trust Best Buy’s open-box program.

Love the color of the controller! Works great, just like the controller that comes with the PS5 but, in a different color. Makes gaming more fun