4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$72.99
Save $7
The comparable value is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 49497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 49,497 reviews
  • Rated 5 out of 5 stars

    Stylish PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this DualSense controller for a while now, and it has been fantastic. The Midnight Black color looks even better in person and gives the controller a sleek, premium feel compared to the standard white version. Connectivity has been flawless whether I'm using it on PS5 or connecting to other devices. Pairing is quick, and I've never experienced disconnects, lag, or any other connection issues. It just works every time. The controller is also very comfortable to hold during long gaming sessions. The buttons feel responsive, the sticks are smooth, and everything still feels solid after regular use. Overall, this is one of the best controllers I've owned. Great design, excellent performance, and zero issues with reliability or connectivity. Highly recommended for anyone looking to add a little style to their setup while getting the quality Sony is known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Dual Sense- the best base controller this gen!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual sense controller for the PS5 is what won me over from being an xbox fanboy since my original xbox. The haptic feedback and adaptive triggers were not something that i considered a selling point prior to actually experiencing these features, but they really do add something to the experience of playing a ps5 game. While this controller is a better experience vs the same ol' from MS, 2 drawbacks to be aware of... the battery life is unacceptably short for a "next gen" controller. My G502 Lightspeed gaming mouse gets me 70-80 hours of usage time on a charge, and the dual sense barely musters 6ish hours... also, while this controller can take a couple drops in stride, if you are too rough on it, they're prone to stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Game controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice bright color and very nice product definitely getting another o e.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Totally recommend.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the black PS5 controller and I’ve been really impressed with it so far. The matte black finish looks clean and sleek, and it feels premium in your hands. The grip is comfortable, even during longer gaming sessions, and the buttons are very responsive. I especially like how smooth the triggers feel and how immersive the haptic feedback is while playing. It definitely enhances the overall gaming experience. So far, I haven’t had any issues with connectivity or battery life. Overall, I’m very satisfied with this controller and would recommend it to anyone looking for a reliable and stylish option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this not for a PS5, but to replace a broken Dualshock 4 I had for my PC (didn't want to move my other DS from my PS4). So far it's integrated well with Steam and the only problems I've had are just games that haven't integrated it well with their PC version (Destiny 2 thinks it's an XBox controller, while No Man's Sky picks it up as a Dualsense with no issue). Heavier feel, more durable and feels better in the hand than the DS4 does - now the latter feels lighter and more fragile as a result. All Sony needs to do is to get that haptic feedback for the triggers to PC APIs and it will be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Playstation 5 Controller beautiful color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller I like the color so unique and it work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works perfectly. The purple controller has a nice vibrant color and feels comfortable in hand. Buttons are responsive, battery life is solid, and it paired easily. Great quality and a fun upgrade to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New Controller, New Game Changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's all black and cool and also my old one has a stick drift problem. I tried to fixed the problem many times and sometimes it work and it keeps happening eventually. So this new controller is a game changer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dual Sense Controller for PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Fun controller in my favorite color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this controller, before someone stole it. It was my favorite color, was easy to use, gave fun tactile motion feedback, charged quickly and was just fun! Theives suck, but this controller sure didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this controller. It does fit the hands really well and works really well. It connects extremely easy and the charge is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Such a good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller. It is such a nice blue. The DualSense itself is the best first party controller out there. I also use it with my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controler

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is a game-changer! The adaptive triggers and haptic feedback offer an incredibly immersive experience, making every game feel different. The improved ergonomics make it comfortable to hold even during long sessions. Overall, it's a fantastic upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. The black PS5 controller looks sleek and feels comfortable in hand, even during long gaming sessions. The buttons are responsive, and the grip is solid. Simple, stylish, and reliable—definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    Great addition to controller world.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cooler in person. Don’t be afraid of the pink color. My opinion the coolest looking controller out of all the PS5 controllers. Feels great in the hand and plays great. Did some research myself on this series of controllers and PS5 did make improvements on the longevity pertaining to stick drift. The controller colors pink, purple and light blue are the ones with stated improvement if you were to look into it yourself. Quality product through and through I’m happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Controller PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Color was cool! Connects to the ps5 flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️REVIEW!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a PlayStation 5 controller from Best Buy, and it has completely transformed my gaming experience. The controller feels amazing in my hands, with perfect weight and balance, making long gaming sessions comfortable and immersive. The adaptive triggers and haptic feedback are game-changers, providing a new level of immersion that you have to experience to believe. It's responsive, with zero lag, and the built-in speaker adds another layer of depth to the gameplay. The battery life is impressive, keeping me in the game longer without constant recharging. I highly recommend this controller to anyone looking to elevate their gaming to the next level. Best Buy's service was top-notch, and I'm thrilled with my purchase! ---

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Indigo PS5 DualSense controller. The color looks incredible in person the shifting blue‑purple finish really stands out and the controller feels great in my hands during long sessions. The haptics and adaptive triggers make every game feel more immersive, and the wireless connection has been flawless. It’s easily one of the best‑looking and best‑feeling controllers I’ve owned.

    I would recommend this to a friend