Customer Ratings & Reviews

This PlayStation 5 DualSense controller is in fantastic condition and still performs like it’s brand new. The clean white design looks sleek and modern, while the build quality feels premium in your hands solid, comfortable, and responsive. Every button, trigger, and joystick works flawlessly, offering that signature immersive PS5 experience that makes gaming feel more realistic than ever. The adaptive triggers and haptic feedback still function perfectly, bringing every game to life with incredible precision and control. Even after years of use, this controller continues to deliver top-tier performance with no drift whatsoever a true testament to its durability and quality. Whether you’re diving into intense action games or relaxing with story driven adventures, it maintains smooth, accurate input and long lasting comfort. This isn’t just a used controller it's a well cared for, high performing piece of gaming gear that’s ready to keep up with every session.

I love this controller. The silver color is so unique. For some reason the new controllers last longer than the previously made ones and I love it. Also there’s a trick to buying these controllers, always add en extra 20bucks on the warranty, that way if you are gamer who messes up your joystick from time to time, you can get the newer controllers for free. Thanks me later

Excellent controller design, sensitivity, colour and quality is very good

Excellent quality controller. Not trying to hype but I believe this controller has a higher capacity than the stardard white one (this outlasts the white one by a good amount). Could be newness (I've used the white one since launch). The color is not red than closer to wine red/dark pink. Doesn't bother me, and I enjoy the color contrast of the red/dark pink and the blue light the controller emits.

I’ve been using this PS5 controller for a few weeks now and honestly, it surprised me. The build quality feels solid, the buttons have a clean, responsive click, and the adaptive triggers make a huge difference in games—especially shooters and racing titles. The vibrations are incredibly detailed too; you can feel tiny things like footsteps or pulling back a bowstring. Battery life is better than I expected, and even when it runs low, it charges fast enough that it’s never really a problem. The grip is comfortable for long sessions, and the touchpad and built-in mic actually feel useful instead of gimmicky. Overall, it just works exactly how you want it to. Smooth, responsive, and reliable. Definitely a 5/5 for me.

I purchased the starlight blue DualSense controller from Best Buy open box, so my experience may differ from yours. The controller arrived in its original box, which was a pleasant surprise. The box looked like it had been opened but the controller inside was wrapped snugly in it like new. Either someone cleaned it very nicely before drying it and rewrapping it or it never was touched at all. I synced it with my PS5 and it connected, played around with a few games to make sure the haptics, active triggers, face buttons, microphone, speaker and battery all worked. No stick drift yet but I haven’t had any with my other DualSense controllers yet either. Overall in my opinion the DualSense controller is the best overall game controller yet made by mankind. It’s got a solid, premium feeling weight that’s backed up by cushioned backing to the buttons and d pad, which is important when you’ve got a built in microphone. The microphone is fine for voice chat and the built in speaker is loud enough. The analog sticks are responsive and spaced generously apart so you don’t bang your thumbs together. The next generation haptics and revolutionary new active triggers move controller technology forward, something competitors should emulate.

I picked up a ps5 controller for my little cousin. She has needed one for a while now and I finally had the time to get one for her. I called my local Best Buy and spoke to a nice employee named Carlos. He was so helpful, talking me through the online order process. I ordered the controller and went to pick it up later that day. The process was quick and easy. I spoke with the cashier, a lovely woman by the name of Tina. She quickly found my item, scanned it and had me on my way in less then five minutes. I would recommend Best Buy for anyone who might be a little intimidated by the online process. They have the ( excuse the pun.) Best customer service and the workers are patient and helpful.

The PlayStation Pink Controller is an absolute joy to use! Its vibrant pink color is eye-catching and adds a touch of personality to your gaming setup. The controller's smooth and comfortable design ensures a great gaming experience, allowing for precise control and seamless gameplay. With all the features of a standard PlayStation controller, such as the responsive buttons and analog sticks, the Pink Controller provides a delightful way to immerse yourself in your favorite games. Whether you're a casual gamer or a competitive player, the PlayStation Pink Controller is sure to bring a smile to your face. Get ready to add a pop of color and fun to your gaming sessions!

I love the new color of this controller. It really stands out. My daughter always uses it first when she is playing Astro's Playroom. The functionality of the controller is very good. Plus, it doesnt have any stick drift.

I love it! Nice color and works like a champ Thank you Best Buy!

This is a good controller because if you guys become a total Best Buy member, it is a really good deal on it. I got it for $45 with the points and the membership that made it $54 because I got on Black Friday so I really recommend that you guys become a total member because usually PlayStation controllers are $70 and that’s a lot of money so if you guys become a total member it’s really worth it and their controllers last a long time so by the time when you’re controller starts to feel faulty, you have the membership and you can get a new one for free after a year

The DualSense wireless PlayStation 5 controller has been a fantastic addition to my gaming setup. Its ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without discomfort. I particularly love the haptic feedback, which adds a level of immersion I’ve never experienced before. It makes every action feel unique, whether I'm sprinting through a lush forest or navigating treacherous terrain. The adaptive triggers are another standout feature. They provide a tactile response that enhances gameplay, especially in racing or shooting games where the resistance varies based on in-game actions. This level of detail truly makes a difference in how I interact with the games. However, the battery life could be improved. I find myself recharging it more frequently than expected, which can be a bit inconvenient during longer play sessions. Despite this minor drawback, the overall experience with the DualSense controller has been overwhelmingly positive. It’s a game-changer that elevates the PlayStation 5 experience, and I highly recommend it to any gamer.

I couldn’t believe it at first when I saw it, that after having raised the price from $74.99 at launch to $79.99 for the standard, common white controller to match all of the newer colored models, then all rose to $84.99 in some places, that I got it for the price I did, almost $30 less. I was a very happy boy to be able to pick up this 2nd controller to keep on standby for when I have guests over for the occasional co-op or two player game, like Take Two titles.

Very cool and vibrant color. Delivered fast and on time. Works as expected!!!

The PlayStation 5 DualSense controller is hands down one of the best gaming controllers I’ve ever used. From the moment I picked it up, it felt premium—sleek, comfortable, and perfectly balanced in my hands. What truly sets it apart are the adaptive triggers and haptic feedback. Pulling back on the triggers in shooters or feeling the resistance when accelerating in racing games adds an entirely new layer of immersion that no other controller delivers. The haptics aren’t just vibrations—they’re incredibly detailed, letting me feel everything from footsteps on different surfaces to the tension of drawing a bow. The built-in microphone and speaker are surprisingly clear, which is perfect for quick chats without a headset. The touchpad is responsive and actually adds functionality, not just flair. Plus, the battery life is solid for how much power this controller packs. Overall, the DualSense feels like a genuine leap forward in gaming. It doesn’t just control the game—it pulls you deeper into it. If you’re on PS5, this controller is an absolute must-have and honestly sets the standard for what a “next-gen” controller should be.

Works like it should, but I highly recommend getting the warranty, that way you can replace it when you get the dreaded stick drift, which Sony refuses to do anything about because they like to cut corners

AMAZING, BEST CONTROLLER EVER, CUTEST COLOR EVER AND I LOVE IT

The purple is a really nice color. Not too lavender or dark. Had to replace controller because the original had a bad stick drift within a year. Got the warranty on this one—it’s pretty good price for 2 year coverage. Does not come with a new charging cable so only 4 stars. Wack

The crimson red is very stylish. I choose this color over the black because it doesn't stand out. It's a neutral color so, it was pretty much a typical color nothing too special. Im satisfied with the color of this control pad. This one will be tougher to find. I love it. Although, im highly disappointed in the price point. Retail is higher than the black and the standard base color white. Overall, the haptic feedback and dual sense is a gem. One of the secret weapons for next-generation state of the art gaming console.

I recently purchased the DualSense controller in Cosmic Red, and I’m very happy with it so far. The color looks even better in person — bright, stylish, and unique. The controller feels very comfortable to hold, even during long gaming sessions. The adaptive triggers and haptic feedback work smoothly and really improve the gameplay experience. Battery life is solid, and the connection to my PS5 is fast with no issues. Overall, this controller is a great upgrade and definitely worth the purchase.