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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,060 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great, but drift...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, works great too. Only issue is the Dualsense tends to have drift after a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, box does it no justice this has become my new favorite controller for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, I like it much better than the white or black ones. My friends also prefer to play with it over the white ones, maybe because they feel special, idk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control adiccional con los mejores colores divertidos

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is very pleasing to the eyes. The grip handle is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best in the Game

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall feel and function of controller is superior to the rest!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PlayStation 5 Remote (Silver)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the remote was exactly what my uncle wanted for Christmas, I have a Xbox seriesX so I didn’t need the remote but it was a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Boo Ps5 Controllers be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 star sony at the time of purchase seams to have poor quality control from day 1 controller r2 button has been a constant fluctuating on again off again issue the button would be smooth as butter then so hard to push it felt like point of breaking for amount of time controller has been used switching between the one that came with system bought the 2nd controller because system controller couldn't keep charge for more than an hr at best with power draining settings turned to minimum or off the triggers (mostly r2) but l2 is not far behind the controller trigger buttons have worn significantly for a little use as they have seen battery life however on this controller has been phenomenal i can use it 2 to 3hrs a day for an average of 3 days without charging it that being bluetoothed to my pc overall controller has good feel and near seamless operation but top L&R Buttons are less than satisfying on the plus side between the controller that came with system and the one purchased shortly after they make one okay controller in the end i bought a Scuf controller because my last 3 microsoft controllers did not fair much better mewhile 1st gen ps3 and original controller still work flawlessly battery however is starting to discharge if not plugged in once every few months but in its defense it only gets used once a year bottom line sony is slipping or maybe im getting old but sony used to be a solid product overall disappointment with new gen products the ps5 is a beautiful system but is lacking where it once triumphed seperate note ps5 wifi adapter absolutely terrible in todays wireless world if system not right next to router it cannot hold connection or download anything to save its life router is Asus something or another gives me download speeds of 140+mbps 200ft away on pc's and xbox one s but ps5 cant get more than 5mbps but ps3 from about 2 decades ago can connect at triple the speed of the latest and greatest of subject and rant for another time bottom line be better sony your killing a once great titan of digital innovation spend the extra money buy a compatible controller aftermarket or get extra warrenty so you can waste a bunch of time no one should have to returning and replacing a product that shouldnt have to be quite so ofen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal favorite color that I’ve had, bought it slightly used and honestly couldn’t tell a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A striking metallic red finish adds style to the premium DualSense features—haptics and triggers feel immersive. Solid build overall

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on controller. Like the feel and the finish of the controller. Really nice color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Big Discount Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box controller brand new works great! Would always go with open box first from this best buy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Volcanic red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color is fire....!!! Its a typical dualsense just a belive a 3rd gen so there has been tweaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty silver color with sleek design that has lasted longer than my original controller. Use it cinstantly and feels great in the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick shade of blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, the new haptic triggers are awesome. Just wish they were supported with more games. And that ps5 had more actual ps5 games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend needed a controller and this was right up his alley, huge spiderman fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and of course PS5 remotes are the best! Enjoy the haptic feedback and controller speaker being used for different games. My kids enjoy their different color remotes and helps us determine which remote is who’s!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    PlayStation red

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and it looks amazing feels great in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller !! Very happy and very pleased with my purchase

    I would recommend this to a friend