Customer Ratings & Reviews

Always buy my electronics from Best Buy. Great controller never have issues, but if I do, Im glad I have insurance on it. I am able to replace it and the customer service is awesome.

I use this bad boy everyday. My only complaint is that I wish wish the controller speaker was louder.

Nice blue color and functions as it should. Im guessing Sony has some kind of thing going on with a non-clicky x button because the OG controller also had the same issue in the beginning. I added the white thumbstick grips just for aesthetics. No major complaints except for the X button.

I’ve used this for about a year now bought last December. Have I had many issues stepped on it dropped. It still worked fine.

Awesome product freaking love it. Plus I love Best Buy ❤️❤️❤️

Great joystick, fast, beautiful and my daughter likes it

My Favorite Color Ps5 Controller to use, was my first controller i bought becuase it looked so cool and i could put a warranty on it so just in case something happens i can get this same color again

I love the service I got from Best Buy. Everyone is very welcoming and they also give you good service. I advise everyone to go buy it for their children. My children are really satisfied with the game.

Love the Dual Sense, the grip and haptic feedback are truly next gen.

It’s about time for a replacement but they last for a while and I love them!

Quick purchase. Everything is at the highest level. Excellent quality.

Best controller I’ve used, I love the solid black colors and I haven’t had any issues with stick drift like others have said

Best controller as of 2026, only beat by its own pro variant. Worth the price and doesn’t feel cheap or flimsy.

Funny thing is, I never notice that the directional buttons and the Left stick are different than the Switch and Xbox controllers. The order that I like: 1. DualSense 2. Switch Pro Controller 3. Xbox One I haven't tried the Xbox Series ones, so I cannot compare them. But comparing the DualSense with the other, it is the best by far.

I bought this this beautiful blue dual sense as an extra controller because I’m using the included white controller to play some classic games on my PS3; it was a great deal during the holidays season $49,99. I hope there will be another discount like this, I will get more.

PlayStation does it again create a perfect controller that fits my hand just so well

This remote control is sleek and one of the most durable ones I have bought from PlayStation through Best Buy of course..

Great controller, has a great feel and the haptic feedback is pretty cool.

I purchased this controller for my boyfriend and he absolutely loved the color, he was so excited for this controller to come out. Purchasing with Best Buy is always a must. Great shipping and great service.

I love my pink controller ! I recommend it 100% I also recommend to get Best Buy's total tech for any issues that might happen after you purchases electronics anything goes wrong they replace it with no questions asked !