Customer Ratings & Reviews

Perfect The quality is very good, I like how the colors look and how comfortable it is.

I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

I have a problem buying too many controllers, and this is my most recent addition to my collection. While I do like the Starlight Blue color, my favorite is still the Galactic Purple, followed by Cosmic Red. The DualSense itself is a fantastic controller--the best on the market. The feel in your hands and the new haptic-feedback feel truly next-gen. I used a gift card to cut down on the hefty $70 price. Recommend trying to catch it on sale if you can.

Awesome product. Recommend this to anyone who needs one.

i like the color and it came very quick. and i recommend you get it.

Great new controller design. Sits comfortably in your hands, smooth as can be, and the haptic feedback is impressive.. nice addition for this new gen. Arrived a few days after release. The game arrived quickly, the day after release and was packed well. Best Buys communication from the time of purchase, through delivery, and even after having it is by far the best, quickest, reliable place that I've purchased from online hands down, which has lead to me using them for many things in the recent month that I usually would have used amazon for. Definitely recomend and I will use them again.

Great product amazing feeling great for play games

The controller works so smoothly didn't have any trouble pairing it... my girlfriend loves the color and says it's very comfortable to use

It is soft, comfortable, pleasant to the touch, durable, and has good battery life.

Pros: • Immersive haptic feedback • Adaptive triggers enhance gameplay • Comfortable and well-designed • Built-in microphone Cons: • Battery life could be better • Some features are underutilized in certain games

Dualsense build quality is fantastic per usual. Bought this as a gift and they enjoy the controller. My only gripe with the dualsense as a whole is the material of the shaft of the analog sticks should be metal for more longevity of smoothness against the anti-friction rings. Even though they're smoother than all of the dual shocks prior to this... they still will develop some degree of grit over many hours of use while rotating the sticks. New out of the box they're silky smooth, however.

Similar design as the PS4 controller, love the white on black color scheme, and it still has an earphone jack at the bottom, that way you don’t bother anyone around you and you can turn it up as loud as you want. It has the vibrating motor too. Buy yourself a gaming 9 foot extension cord though, plug the 3 foot cord that comes with it into that and you have 12 feet of cord, to keep playing while the controller is plugged in and charging. The rubber thumb stick pads are nice and sturdy. Only 1 controller comes with the console so get a second one if you’re into multiplayer games online.

My son loves this controller and the color is amazing!

This controller was super awesome!!! It definitely helped out, after my other controller started stick drifting. The price was very good, thanks Best Buy!! I’ll be shopping with you more often!!

Works great! Would highly recommend. Color is pretty.

The Sony PlayStation 5 DualSense Wireless Controller in Nova Pink is a game-changer! The vibrant color adds a stylish touch, and the controller's haptic feedback and adaptive triggers enhance gaming immersion. It's comfortable, responsive, and a must-have for any PS5 owner. A five-star experience that elevates gaming to a whole new level!

I use it on PC and haven’t had any issues. Would recommend

I have always been a Playstation user since the PS1 and the PS controllers are my preference. I use this for PC gaming and it works well. It easily connects to Steam and can be paired with the PC wirelessly. For 3rd person action games like Monster Hunter, I prefer using controllers. Controllers, these days, are definitely overpriced. I wish it was cheaper.

Best controller ever. I use it everyday and still in great condition.

I bought this for my son. He LOVED it. Up until now there’s been no complaints! Would definitely recommend.