Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46796 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2240 Showing 44,781-44,800 of 46,788 reviews
  • Rated 2 out of 5 stars

    Le Sigh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller but break frequently not built like PS2 controllers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Careful when buying open box items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box one. They said it was in new condition. Got home to use it and the stick drift was worse than my old over 1 year one. Sadly instant return. Unfortunately they didn’t have a new one so I just had to return and not exchange

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Steer Clear of the White Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white controllers with lag input and stuck drift is insane!! A known issue with Sony, yet they do nothing about it, 4 controllers I’ve bought, all 4 stick drift, I’m glad the newer better built midnight and cosmic red are now out, they are much better built.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and a great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black Friday sale so you can't beat the price and I love the color scheme matches perfectly with my setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He will love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my future son n law. Its a Christmas present, so he hasn’t tried it out yet, but it’s exactly what he wanted!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but these things are way to expensive now a days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to any PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra controller for my PS5 in order to play multiplayer games. This was a great addition to the system.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to have Drift issue within 2months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my hubby as a christmas present and he promptly opened it and set everything up so he could use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it because my old one broke. They seem to break easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controll

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it games our daughter ordered are 1 player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber buttons peeling

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buttons get worn down pretty quickly Best buy warranty is one time only. not good for just a piece of rubber

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right toggle got stuck after one month of use.. not sure if this was refurbished

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation 5 remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is weird. My son thought it was a really strange and that’s why he said 3 stars.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Issues....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this bc the first one had stuck drift issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest controller looks!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best looking controller for PS5 consoles. Try to add the console covers for a total diferent look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sale price, mainly ! However, it's also a sturdy and nice packaging. Among with the quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this controller because my original white 1 was starting to change colors and the thumb stick was drifting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for PC controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it for gaming on my PC. It works as it should. I just wish it would’ve included a cable for charging.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony's poor manufacturing of the controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was moving to the left in the games automatically without touching any buttons. My son got it for Christmas, and he had just played for a few days. Sony has to fix this problem because the one that came with the system had a similar problem too. It is not Best Buy, it is Sony's problem.

    No, I would not recommend this to a friend