Customer Ratings & Reviews

Didn’t work so had to return it idk if I will buy anything open box sale again

These controllers are made So poorly. I’ve gone through 3 of them. And honestly this purple color, is my favorite of them. -‘d they were the quickest to mess up.

I bought this for my boy n it didn’t last a month good thing I bought the warranty but these are trash

I have owned & used the controller for 5 weeks and the L3 button is already forcing a strong drift to the left. Waste of money. If you buy it, get the warranty.

4th controller that stops working and the sad thing about it is that i don’t play as much as I would like, the are not made to last.

After a month started bugs and controller not functional. Stuck left side while playing and I hate it! When I tried to bring it back to Best Buy. They said oh you have to go thru Sony! Never gonna buy anything from Best Buy!

Don’t waste your time. Just buy new. Buttons are bad after like two weeks.

Face buttons are loose and wobbly compared to my white controller that shipped with my console. The trigger buttons seem a bit off too. Will be returning this one and hope this isn’t a problem with all of the midnight black versions.

Great product my son loves it very much . great prices

In less than two months this controller was already drifting. Thank god a I’m a total tech member and was able to exchange it

Terrible customer service I had to get a refund because I didn’t receive it

I just bought this for my Sons and the 2nd circle thing is already broken. I can't stand this!! I can't afford to keep a Ps5!!

It was drifting during the first use out of tbe box. I should have known that this is an item you wanna get new if you do serious gaming

Don’t buy things online via bestbuy especially if it’s in store because then it’ll take them forever. This literally took you guys almost 2 months just to send me the controller even tho it is one of the most available products for the PS5

Ive gone through at least 6 of these since the release. The last controller broke after 2 months returned it to Sony and they sent a new one that lasted 3 weeks

These controllers don't last. We have had to replace 2 already since purchasing in November and now third one is starting to grind on the joysticks so will have to.replace soon

Bought an open box that a customer scammed and said it was brand new. That controller was rode hard and returned broken. Be careful on what you buy open box. It said excellent but the right trigger was about to fall off.

Stopped working after a few weeks. My son never told me and now I can’t return it

My audio jack insert broke less than 2 months of having. and I am passed the return... this controller is horrible. waste of money.

It is already broken only a couple of months using something is wrong with the joystick, I have three controllers with the same problem