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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2291 Showing 45,801-45,820 of 46,804 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't that great. Mine didn't have the feedback on the trigger so I just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with jammed buttons. When I called and emailed for a refund, I got no response.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the texture of the controller it feels really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker wasn’t working and wouldn’t play clearly….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Wireless Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - battery charge lasts several days; use different colors for different members of the family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to play on hard to use can’t even reach the two joysticks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons get stuck on first use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons get stuck and because of the 14 day return window I was unable to exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rotatte left stick broke and it’s now useless lost money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more of a fuchsia colored witch is a dark pink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this a few months and the aim starts to move right for no reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bigboygamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s broken and I’ve only played with it a couple months I’m truly upset about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    P55 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller was used . and i cannot return it don’t buy controllers from best buy .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control has issue with left thumb stick sense I got it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical solid quality controller from Sony. Setup easy as usual. Love the deep red color. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds bad like it was blown prior would buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend insurance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it June and it’s November and the controller lags …don’t use it much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible terrible terrible quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right trigger broke almost immediately. Terrible build quality for this price point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still no ios compatibility... and the fact that i have to write over 50 characters... smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly released

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work at all with any game all of the buttons are mixed up and you can not fix this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt like

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt work after two weeks of use. very disappointing

    No, I would not recommend this to a friend