Customer Ratings & Reviews

I always love purchasing gadgets from best buy they got best payment plans and very transparent even if i get any kind of issues regarding payments or any order customer service always help me fixing things over one call or by store visit

Can’t go wrong with an original ps5 remote, worked great

Stop plenty of arguments in the house. It works great very happy

This controller is pretty cool. The colors make it pop and looks a little intimidating.

I had my original controller since launch of the PS5. The left stick started drifting really bad and really impacted my performance especially in multiplayer. But I couldn't be mad, that controller had lasted 5 years? That's pretty darn impressive. I ended up choosing this controller as my replacement. And it brought me back to playing and how it had felt to use the PS5 controller for the first once again. The adaptive triggers truly are one of the best upgrades introduced on this generation.

Sony quality - 5 stars Comfort (for me) 4 stars found the batwings a little short and narrow, not bad overall. battery life is great for me, it last my whole gaming session and easy to recharge I use this one on a SteamDeck gaming PC, the Bluetooth works fine and the track pad works as a mouse on the Steam Deck

Great controller. Bad battery life. Too expensive. Still one of the best controllers though. Sony makes a good pad.

My daughter loves the new controller and now her friends can olay too

Works like a charm! Really needed it since my other control was acting up!

It was pink! Just like it was in the store when I purchased it!! Thank you Best Buy for selling me a pink PS5 controller that remained pink after I purchased it!!! I was very concerned about the color change from purchasing it in store at the Idaho Falls location and then utilizing it, in Idaho Falls about 2 miles away at my home. Turns out, there was nothing to be concerned with! At all!!! In fact, it’s still pink!

Love the product got what I needed. No delays. Families is happy

I love this excellent product, I recommend it. I am satisfied with the product.

Perfect. Exactly what I was looking for.Love the color too

Fun and durable controller. Has an amazing grip and my hands don’t sweat as much!

Glad to have bought it open-box. It has been more than 3 months with these and I have had 0 issues. It arrived in unbranded packages, but with all accessories. No stick drift issues or button malfunction issues encountered, no scratches or signs of use either.

Esay to play , you can play for hours before the baterry goes empty

My son loves the color of this remote. It works great and loved getting a great price this time of the year.

Needed to pick up an extra controller when I finally lucked into a PS5. The $70 price tag makes you wince but that's the way everything in this new gen. Controller works well and we like the haptic feedback a lot as well. The controller that came with the system is already showing some stick drift so hopefully this one lasts longer.

Sony Playstation did a great job on designing the new PS5 Dualsense controller. I think the haptic feedback technology works great for certain PS5 games out right now. The design looks and feels similar to the previous Playstation controllers, but with a next gen type of experience. I would highly recommend buying a 2nd Dualsense controller and a Dualsense charging station to go with your PS5.

The PS5 controller is a true marvel of gaming technology. Its responsive haptic feedback, adaptive triggers, and comfortable design elevate the gaming experience to new heights, deserving a solid 5-star rating.