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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4061 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,060 reviews
  • Rated 4 out of 5 stars

    Nice looking controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice looking controller. Works great so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied with Inspection Process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sold as "open box - excellent". Unit arrived with severe stick drift on the Right thumb stick. It was obviously never tested prior to sale via Best Buy. An absolute waste of my time to return it back to the store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works fine, but some keys are a little stiff

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Playstation 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 months ago haven't used till my other controller had a stick drift after only 8 months of having that one and now this one right after I actually started to use it gets a stick drift as well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dont wast your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!! Brand new and right out the box and has an insane stick drift dont waste your money on original PS5 Controllers and buy other brands that are much cheaper and do the same

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!! Brand new and right out the box and has an insane stick drift dont waste your money on original PS5 Controllers and buy other brands that are much cheaper and do the same

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got it for my sister's boyfriend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 star isnt because of the controller but its because he cheated on her and im mad about it

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace it twice now due to the buttons getting stuck. Have had issues with PlayStation Remote, which I never used to have with my older consoles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift Sucks!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick Drift after 3 months of light use, I barely play my ps5 to have to deal with stick drift only 3 months in to purchasing, worst part is 3 months is too long for it to qualify for returns. You’re better off buying the elite ps5 controller, more expensive but you can just replace the sticks if you get stick drift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift is a massive problem in these controllers. After just couple of hours of gameplay, i didn't have any control over the right analog stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. We don’t have a choice if we want to play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for about a year. Most of these start to stray after a while. It’s really too bad that they don’t offer a two-year warranty on them considering the price. I recommend because it’s the only choice that we have really.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery is trash

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller battery life is not it, with a full charge the battery is dead after 30mins, and this my 3rd Controller since i bought my ps5. If you're a big guy idk if you wanna purchase this controller. The joysticks and buttons never last for me, and i barely game anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sticky thumbstick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller seems fine except that the thumbstick sticks to the right so my character moves even when you put the controller down. Kind of a pain since I purposely got a new controller so I didn't have to deal with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why they no last longer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i didnt have to buy so many controllers. Might think about buying the premium controller. Ive dont spent just as much already

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PLASTIC QUALITY CONTROL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's getting the job done, but the first one, the left thumbstick malfunctioned. This set so far, the C connector doesn't stay connected. It's a lot of money for accessories to show up in a box not well built.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No to old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good in hands.Im a casual player, but I don't know if is common but in shooting games the jostyc starts moving by himself I hope warranty cover that problem.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get stick drift within a year. Save the serial number in the back before it wears out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all types of remotes and the ps5 analog always tend to break down so fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game remotes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace these controllers more than once. We have problems such as lagging and sticking keys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good quality as Sony used to make.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 Remote. Good. But last about a year before you need a new one .

    No, I would not recommend this to a friend