Customer Ratings & Reviews

I had to buy this to replace an original controller that developed drifting issues. It’s only a few months old with light use so I’m pretty disappointed. Searching up the issue it seems to be widespread and sony is fixing it but only pays one way shipping. Other than that these controllers are the best i’ve ever used. Ergos, feedback, weight, texture, just everything about them is nice. I liked the PS4 controller but always would get hand cramping and had fatigue using them for somewhat extended periods of play. So in that regard I would say the xbox controller was better. Not so with the PS5 controller. I think the increased size has a lot to do with that. Lets just hope the drifting issue doesn’t end up on the scale of the Switch issues. 1 star off for the OG drift issue.

Bought these at the height of the PS-5 craze... lucky we even found them in stock! These are sturdy, durable, and they perform well-- as evidenced by our kid using them for HOURSSSS on end! Upside is no more eating through packages of AA batteries like candy, whew. The recharging station is super convenient (purchased elsewhere due to stock limitations), and a huge upside is no more eating through packages of AA batteries like candy, whew.

Lasted a long time before it started to drift. Great controller

Love the color! Amazing features. There is no doubt the PS5 controller is top tier, however my hands suffer from joint pain due to my lupus. Long gaming sessions with the PS5 controller puts a strain on my hands. Definitely a weighty controller than the past PS4 controller.

Just looks cool I love the camel look and it still works today

Works great, just like the ps5 controller that came with the ps5 console. No differences other then color (in case anyone was wondering? Maybe someone who isn’t a gamer?). I do wish the controllers weren’t as expensive as they are, makes it harder for families with multiple kids/gamers. Yes you could buy generic, but still…

Eorkrs good. Like the color. Need a new one. For the price wish it came with a charging cable

Needed a second controller for when we play 2 player games. This one works great. Same as the one that came with the play station just in a different color. These newer controllers are much more comfortable than older models. I really appreciate the upgrades ergonomics.

I purchased 3 Duals at launch of PS5 for whatever year that was. 2 have now developed drift in the left stick, one so bad it was completely retired probably 12 mths ago, creating the need for a new purchase. Why is this a thing now with controllers? Had to replace a couple of Joy-cons and was all on my soapbox about Nin quality control, then Sony— same thing. Frustrating; still have several PS 3 & 4 duals in commission without durability issues. Anyway, you can throw a bunch of money at an Edge, to hedge on the problem, or get this one and pray to Kronos that it doesn’t venture off to Valhöll before PS6 drops. I opted for religion and—for now—more money in my wallet. And if you are going to do battle, might as well pull on the grey camo. I continue to be a sucker for this color aesthetic each gen, would do a green too if available (and could find on sale). Five stars overall for the color, feel, triggers, etc of the new DS; two stars for durability in my family’s usage but I never touch third-party cons to recommend you elsewhere. As always: your mileage may vary.

Awsome and the service was great. He helped me from the moment i got in the store till i left.

C'mon are you really here to see if you should buy this. A controller is a controller, buy the one that best suits the games you're gonna play!

Love the nee color!! Very unique and sold finally something different

I've had this remote for a bit over a year and it already has stick drift in the left joystick. This is due to my heavy FPS gaming. I run like a madman and thus the drift happened. Opened the controller and cleaned it properly. Worked great for like 2 hours then it reverted back to drifting. Contacted Sony, but I was 1 month over the warranty. I just ordered the Edge controller. If you have the money, I'd say do the same. But this controller is still solid. Better for casual gaming.

The PS5 controller is a game-changer. With its ergonomic design, adaptive triggers, and haptic feedback, it offers an immersive gaming experience like never before. The built-in microphone and touchpad add convenience, while the improved battery life ensures uninterrupted gameplay. It's a must-have accessory for any PS5 owner.

Si far so good with my new PlayStation 5 remote controller

The price was ideal and the controller works well and charges fast. Battery life is lacking a bit but as long as you charge it while not using its fine

The controller is probably the best made, and Best Buy always has the best prices. If they don't, they price match, and it's so convenient to be able to still go into a store for pickups.

Love the color on this controller. Don’t expect anything mire

Works as described. No problems with it thus far. Happy with purchase.

This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.