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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,112 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the past gen. Feels good to hold, haptics and the adaptive triggers feel great and satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color. The color looks way better than what it shows on the box.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Love the color! Would definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller In The world do not hesitate to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation 5 an this red controller is the best

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    On sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added one more during the Black Friday sale. Nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. Can’t complain about it. Great color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to purchase for fun and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well. I love the color too

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good if not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid controller, but not perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-PlayStation 5-Dualsense Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    3 month controller :(

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's April 1st and the stick drift is so bad it's unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great price that saved me extra money. So far no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works great. I would definitely buy again at that sale price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a significant leap forward in gaming technology, enhancing the PlayStation experience with innovative features. Its ergonomic design fits comfortably in your hands, and the textured grips provide added stability during intense gameplay sessions. One of the standout features is the adaptive triggers, which offer varying resistance based on in-game actions. This adds a new layer of immersion, allowing you to feel the tension of drawing a bowstring or the impact of a race car’s acceleration. Coupled with the advanced haptic feedback, you can experience nuanced sensations, from the feel of raindrops to the rumble of an explosion. The built-in microphone and create button allow for easy sharing of gameplay, while the rechargeable battery ensures you stay connected without the hassle of changing batteries. Overall, the DualSense controller elevates gaming to a more immersive level, making it a must-have for PS5 owners.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It is very comfortable, the buttons are very responsive, and the vibration feels amazing in PS5 games. The design looks great and the battery lasts a long time. It works perfectly and is totally worth it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is one of the most impressive upgrades in modern gaming hardware. The DualSense feels solid and comfortable in hand, with a slightly larger grip that makes long play sessions easier. What really sets it apart are the adaptive triggers and advanced haptic feedback, which add a new level of immersion. You can feel tension when pulling a bowstring or subtle vibrations that match in-game environments, making gameplay more realistic. The built-in speaker and microphone are convenient for quick chats without a headset. Battery life is decent, though heavy use of haptics can drain it faster than expected. The touchpad is responsive and useful in supported games. Overall, it’s a premium controller that meaningfully enhances the gaming experience and shows real innovation rather than just a small yearly refresh.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS5 controller because it feels comfortable, responsive, and immersive. The haptic feedback adds realistic sensations, and the adaptive triggers make gameplay more dynamic. Its sleek design, great battery life, and smooth controls enhance every session. It makes games feel more alive and keeps me fully engaged.

    I would recommend this to a friend