Customer Ratings & Reviews

Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

Didnt work when i turned it on. Charged the controller and still no power.

I bought the Cosmic Red DualSense Wireless Controller for my PlayStation 5, and it's incredible! Not only does the vibrant red color make it stand out, but the performance boosts my gaming experience to new heights. The haptic feedback and adaptive triggers are game-changers, providing immersive responses during gameplay that make every action feel more realistic. Whether it’s racing games where you can feel the road or action games with complex combat, this controller handles it flawlessly. Battery life is strong, and the comfortable grip makes it easy for long gaming sessions. Highly recommend for any PS5 owner looking to add some style and enhanced functionality to their setup!

The controller stopped working after awhile. I’ve never experienced this ever in my history of gaming

I bought the cosmic red PS5 controller about a month ago and it’s honestly the best controller I’ve ever used. The color is even better in person, its vibrant color really stands out in the best way. It’s not just about the looks, the performance is also top-tier! The feedback and adaptive triggers makes games like Spiderman-Man: Miles Morales and more feel totally immersive. It’s comfortable to hold, even during long gaming sessions. The battery life last a few hours which is good and the USB-C charges really quick. I highly recommend this!

Bought this to go with my Ps5 and I love the color on it. I've heard many things about it looking more pink than red, I'd have to disagree with those saying that, Mine looks exactly how it looks in the image. The Ps5 controller is honestly the best controller in my opinion, I love the detail on the back of the controller, I love how it feels while playing, and it's super comfortable. I've heard about controller drift in the joysticks but I personally have no issues. Although I take care of my items and make sure they are stored away when not in use so the don't get knocked down accidentally.

Works perfectly, we’ve had it over a year and still works and looks great. Smooth feeling, battery lasts a long time. Would buy again.

I recently purchased the PS5 controller from Best Buy, and I must say, I'm thoroughly impressed. This controller has elevated my gaming experience to a whole new level. The design is sleek, and it feels comfortable in my hands during long gaming sessions. The haptic feedback and adaptive triggers are game-changers. They provide an immersive experience that makes you feel every action within the game. Whether it's the tension of drawing a bowstring or the subtle vibrations while exploring in-game environments, the controller's feedback is spot on. The battery life is excellent, ensuring that I can game for hours without worrying about constantly recharging. The USB-C charging port is convenient and quick. Furthermore, the controller's compatibility with a wide range of games, both new and old, is a big plus. It seamlessly connects to the PS5, and I love how it enhances the gameplay on compatible titles. In summary, the PS5 controller from Best Buy is a fantastic addition to my gaming setup. If you want a controller that not only looks great but also delivers an outstanding gaming experience, I highly recommend it. Follow my youtube nikkip vlogs

I bought the PlayStation 5 DualSense Wireless Controller in Cosmic Red from Best Buy for my son, and he’s thrilled with it! The color is stunning—bold and vibrant, making it stand out from the standard options. The controller itself works perfectly, just as you’d expect from Sony. The haptic feedback and adaptive triggers make gaming feel so immersive. My son says it’s super comfortable to hold during long gaming sessions. Best Buy provided Associates provided great service, so it was a pleasant shopping experience. If you’re looking for a unique and high-quality controller, the Cosmic Red DualSense is a great choice. Highly recommend!

• “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

Controller was purchased for my wife. She took up the PlayStation as an added source of entertainment. Once I took recognition of her love for the console I completed her dedication by purchasing her a Pink controller with the best grip in the world.

The Cosmic Red DualSense controller looks amazing in person the color really pops. It feels great to hold and the haptic feedback makes games so much more fun and realistic. The battery lasts a good while too. Overall, it’s a solid mix of style and performance.

I like the color and the adaptive triggers. The ergonomics are insane. The only drawback would be the stick drift that will come after 6 months of light use (for me). It sucks since the price of controllers keep on going up and seems like soon they will be priced the same as the pro controllers lol

It's a comfortable fit in the hands. Lovely color. Haptic feedback punches up the immersion. 10/10.

Introduction: As a dedicated gamer, I recently had the opportunity to put the Sony PlayStation 5 controller through its paces, and I must say that it has exceeded my expectations. With its advanced features and ergonomic design, the PS5 controller delivers an immersive gaming experience that sets a new standard for console gaming peripherals. In this technical user review, I'll delve into the key aspects of the controller, highlighting its strengths and potential areas for improvement. Design and Ergonomics: The first thing that struck me about the PS5 controller was its sleek and futuristic design. Sony has taken a bold step by deviating from the classic DualShock design, and it pays off. The controller feels robust in hand, with an intuitive layout that allows for easy access to all buttons and triggers. The matte finish provides a comfortable grip, reducing the likelihood of slippage during intense gaming sessions. Additionally, the contours of the controller fit naturally in my hands, ensuring extended play without discomfort. Adaptive Triggers and Haptic Feedback: The standout feature of the PS5 controller is undoubtedly the adaptive triggers and haptic feedback system. These innovative technologies take immersion to the next level. The adaptive triggers offer resistance and tension that vary depending on the in-game context, such as drawing a bowstring or accelerating a vehicle. This enhanced feedback allows for a more realistic and engaging gameplay experience, making every action feel distinct and impactful. The haptic feedback system, combined with the adaptive triggers, further amplifies immersion by providing nuanced vibrations tailored to in-game events. Whether it's walking on different terrains, weather effects, or weapon impacts, the controller delivers precise and responsive haptic feedback, heightening the sense of being part of the virtual world. Built-in Microphone and Speaker: The PS5 controller comes equipped with a built-in microphone and speaker, allowing for seamless voice chat without the need for additional peripherals. The audio quality of the microphone is surprisingly clear, though not as robust as dedicated gaming headsets. The speaker also adds an extra dimension to gameplay by emitting in-game sounds, enhancing the overall experience. However, some users may prefer to use a headset for a more immersive and private audio experience. Battery Life: One area that may be considered a drawback is the battery life of the PS5 controller. While it is on par with its predecessors, the DualShock controllers, the implementation of advanced features like haptic feedback can be power-intensive. As a result, the controller's battery life may require more frequent charging, especially during extended gaming sessions. It would be beneficial for Sony to explore energy-efficient technologies to extend the battery life in future iterations. Compatibility and Connectivity: The PS5 controller is designed to work seamlessly with the PlayStation 5 console, but it also offers compatibility with the PlayStation 4, making it a versatile gaming peripheral. Connecting the controller to the console is effortless, whether via Bluetooth or USB-C cable. Additionally, the controller's low-latency wireless connection ensures a responsive gaming experience, crucial for competitive gaming. Conclusion: The Sony PlayStation 5 controller is a remarkable gaming peripheral that raises the bar for console gaming. Its cutting-edge features, including adaptive triggers and haptic feedback, deliver unparalleled immersion, making it an essential component of the PS5 gaming experience. The controller's ergonomic design and innovative technologies make it a joy to use, enhancing gameplay in ways that were previously unimaginable. While improvements could be made in battery life, the overall experience offered by the PS5 controller sets a new standard for the future of console gaming.

I ordered a pink controller from PS Pro and it was absolutely perfect. My wife loved it — the color, the feel, everything! The quality is amazing, and it arrived quickly. Super happy with the service and the product. Will definitely order again!

i love the color alot the maroon pink color really stands out nicely and the controller works very well 10/10

The PlayStation 5 gaming pad delivers an immersive gaming experience with its ergonomic design and responsive controls. The haptic feedback and adaptive triggers add a new layer of realism, enhancing gameplay. The sleek and futuristic design is not only visually appealing but also comfortable during extended gaming sessions. Seamless integration with the PS5 system and a robust battery life make it a must-have accessory for any gaming enthusiast.

Color is super cute, it holds a long charge and works exactly like it should

I recently purchased the Sony PlayStation 5 DualSense Wireless Controller in Cosmic Red from BestBuy, and I am thrilled with my decision. This controller has genuinely elevated my gaming experience to new heights, thanks to its remarkable ergonomics, material quality, and immersive haptic feedback. First and foremost, the ergonomics of this controller are outstanding. The evolved design and iconic layout provide a comfortable and natural grip, ensuring hours of fatigue-free gaming sessions. The enhanced sticks offer smooth and precise control, allowing me to perform better in my favorite games. In addition to its comfort, the material quality of the DualSense controller is top-notch. The Cosmic Red finish is both eye-catching and durable, ensuring that my controller maintains its striking appearance even after extensive use. The buttons and triggers feel solid and responsive, giving me confidence in the controller's longevity. However, the most impressive aspect of the PlayStation 5 DualSense Wireless Controller is the immersive haptic feedback. The controller brings the action to life in the palms of my hands, simulating in-game actions and environments in a way that no other controller has been able to achieve. The dynamic adaptive triggers add another layer of realism, providing unique resistance based on the game's context, making my gaming experience more engaging and immersive than ever. The built-in microphone is a fantastic addition, allowing me to chat online with friends and fellow gamers without needing a separate headset. And when I do prefer using a headset, the 3.5mm jack makes it easy to connect directly to the controller. In conclusion, the Sony PlayStation 5 DualSense Wireless Controller in Cosmic Red has been a game-changer for me. Its excellent ergonomics, material quality, and ground-breaking haptic feedback have made my gaming sessions more enjoyable and immersive than I ever thought possible. I highly recommend this controller to any PlayStation 5 owner looking to enhance their gaming experience. Thanks to BestBuy for offering this fantastic product!