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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,112 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Products are Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much more to say, Sony delivers great products. This was another gift for my son. The controller has a great response, no stick dift and battery lasts pretty long for long sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Color Option!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for more color options for the PS5 DualSense Wireless Controller to come out since I got the PS5 console upon release day. Although there was a long wait for this to finally release, I am more than pleased with the color option. It looks amazing in red like this and feels great! However, I am still wondering as to why they needed to up the retail price $5 for this one specific color option compared to the other colors. In addition I do wish there was a way to have had a different light color option of some kind to better go with the red. Overall, still great and not complaining! :)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PlayStation 5 controller and this fits the bill. The color is not bad, and it works just as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Durable and comfortable. Best Buy is reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller itself is great, though it’s a bit more pink in person whereas I was expecting more of a cherry red.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the shade of red!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, I love how the finish is matte. Solid sturdy controller. Very comfortable. I was surprised at how heavy it is compared to the ps4 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My P5 Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony DualSense Wireless Controller, which I bought from Best Buy over a year ago, and it’s been a transformative gaming accessory, though it’s not without flaws. Priced at around $74.99 at the time of purchase (based on standard pricing), this controller has been my go-to for PS5 gaming, offering an immersive experience that sets it apart from previous PlayStation controllers. After a year of regular use, here’s my take on its design, performance, and overall value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, decent battery life. Very comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Color Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, Rough and tough. Bit overpriced by 5$ compared to other controllers. It’s worth the buy if you are bored of same white controllers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Excellent Controller! This PlayStation controller feels amazing in the hands — the build quality is solid, and the buttons are super responsive. The joysticks move smoothly with zero drift, and the triggers have just the right amount of resistance for games. The battery life is impressive, lasting through long gaming sessions without constantly needing a charge. It paired with my console in seconds and hasn’t had a single connection issue. Definitely worth the purchase for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    COSMIC RED FOR THE WIN!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmic Red for the win! I like the color and PS5 controllers don't let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and color great controller and durable recommend to get PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller offers a truly next-gen gaming experience. It's not just the ergonomic design that stands out, but the innovative features that it comes with. The first thing that caught my attention was the controller's build quality. It feels sturdy, well-weighted, and comfortable in the hands. The button layout is intuitive and makes for fluid gameplay. The adaptive triggers and haptic feedback are game-changers. They offer an immersive experience, adding a tangible sense of touch to actions in the game. For instance, the tension you feel in the triggers while pulling a bowstring or the subtle vibrations that mimic rainfall; it's all stunningly realistic. The built-in microphone and speaker are also handy features, allowing for quick in-game chats. However, for longer gaming sessions, I'd still recommend a dedicated gaming headset. Battery life is decent, lasting around 12 hours on a full charge. But it would have been better if it lasted a bit longer. Charging is simple and quick, thanks to the USB-C port. The touchpad, integrated light bar, and the 'Create' button are other features that add to the overall appeal and functionality of the controller. In conclusion, the PS5 controller elevates the gaming experience to a new level. Despite the slightly shorter battery life, it's a worthy investment for any avid gamer. The DualSense is not just a controller; it's a gateway to a more immersive gaming world.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pink!!! What’s there not to love. Works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y like this color , feels good in hand , the Best for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is comfortable. A little expensive, but all electronics are getting expensive, now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is amazing. Its adaptive triggers and haptic feedback make gaming super immersive. The built-in mic is convenient, and it's comfortable to use. Overall, a fantastic upgrade for the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but if you have the means to buy it I would. It has a nice color and feel to it. I really love the new PS controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use for all consoles!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! All PS5 controllers are great! Pick your color and you can't go wrong! Works for PCs too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Red Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my grandson for his PS5 and he loves it. It is a great controller and he loves the color.

    I would recommend this to a friend