Customer Ratings & Reviews

This gaming controller worked exactly as expected.

love the color love the battery life great feeling in the hands

Great controller and since i paid for best buy total my dog literally ate my controller and they replaced it with no hassle and no questions. Thanks BestBuy!

This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

The DualSense may be one of the wildest controllers I've ever used, and I love it, but I wasn't a fan of the default white and black one you get with the system. The Midnight Black colorway looks great and the controller feels excellent in my large hands, an issue I had with most of ths previous PlayStation controllers which all felt a bit too small and dinky.

Controller works greats and I love the color. Everything comes as how it shows and I had no issues with the controller

Im a big fan of camo so i had to buy its great!!!!

Amazing product, has been very reliable and charge last a great amount of time

Man the camo design just hits perfectly!! Arrived very fast with no damages. Controller works perfectly, this is the 2nd one I’ve ordered and it’s for my PC - first controller I bought is 8months in with no stick drift or any issues like that.

We have been using it for almost a year everything is fine, everything is good, the quality is good, perfect, I am satisfied with the purchase

Such an amazing controller, Sony always does it best to find new ways to improve thier gaming experience with this new PS5 controller. I truly love how nice looking it is and feels to control.

Such a nice product!! Beautiful color soo inlove!!

Works really well, love the color, price is excellent

[Employee of bestbuy] Other than the vibrant color choice which is a plus, these controllers in general can take a beating making them very reliable without losing functionality when damaged. Also, putting in the responsive timing of button presses to what is shown on screen and haptic feedback theres a reason why im a Playstation fan over xbox.

It's incredible—the battery life alone makes me want to buy it again

Durable, smooth reacting controller! Works great and price was reasonable

Best Controller Of All Time Easy Use Perfect Customization

Absolutely stunning! I was able to preorder this baby! Used it all of 2x and she’s back in the box to keep her in the best quality condition for this collector! No stick drift, feels so smooth in your hands. Taking extra care of her!

The wireless controllers are very responsive, the battery lasts a few days easy even with 4-5 hours each day and the speakers/vibration on the controller itself really adds to the experience! The blue is such a stunning color too.

The color of the purple controller looks so much better in real life compared to the photos. It’s like a galaxy purple and it’s so much fun to play with. A great, quality controller all around. Used it many times already and there are no issues but you can expect that with this console! They’re great!