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Customer Ratings & Reviews

$75.25

Customer reviews

Rating 4.8 out of 5 stars with 49502 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 49,502 reviews
  • Rated 4 out of 5 stars

    Controller reliability/longevity is mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy purchase experience was excellent and no issues there as usual. As for this controller, it’s an excellent stock design, and superior to Xbox default controllers in a lot of ways. However, this is my 4th PS5 controller in 3 years, which is to state that the reliability and longevity on these Sony controllers leaves much to be desired. 5 stars for Best Buy, 3 stars for the Sony controllers due to reliability/longevity issues.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Purple PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purple color. Hoping this controller doesn’t suffer from the same fate as my old controller with the stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s an amazing color and works amazing definitely should buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wish they would start to make these easier on older stiff hands but as they go, I really like this one. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller for my son who is an avid gamer. According to him, there is nothing more satisfying than playing a highly competitive online game with the right equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best duel sense ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller of any system to ever come out. Adaptive triggers, comfortable grip, led lights, everything about this controller is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality love the controller, no stick drift and super smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Cool Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome!!! Mic works great and battery lasts forever! I bought one with the 2 year warranty and literally the day before my controller got wet and Geek Squad was so helpful in getting me a new one.. I literally walked out with a new one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wife LOVES It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Cannot go wrong when her fav color is purple too. Yesssah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love an extra controller since only one controller comes in the console set.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Next Gen is sleek; comfortable; and White.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these controllers at launch; buttons have remained responsive and comfortable; adaptive triggers are immersive; and make add a little more enjoyment to your game time. The white of the controller allows for more marks; but proper care (and a little isopropyl) will keep it looking brand new. This controller was actually warrantied out due to stick drift; and I was able to pay the difference for a Nova Pink PS5 controller. Definitely worth the extra 20$ for the 2 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great color combo and looks really nice with next to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, cool color. Easy to use, my son loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and color! With No issues! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dualsense!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new controller. Really enjoying the updated features and functionality. Feels solid, but comfortable in your hands. Very pleased with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked good quality and i loved i will reccomended

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing and never got stickdrift after owning for a year

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice controller but not $85 nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the latest iteration of the Dual Sense controller and is the best looking visually, in my opinion. Functionally, it is exactly the same as all the rest. My only complaint about this is Sony's constant decision to increasing the price on the controllers. $70 to $75 to $80 and no added features other than paint scheme? That's my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described! Bought this for my son’s bday gift a year ago and it still works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same controller for a year now and it hasnt let me down yet

    I would recommend this to a friend