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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,112 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect its a controller that's red, it does the job and looks great as you pick it up to play. i mean it does to me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little skeptical at first since my other controllers started malfunctioning, but I can gladly say this one is a godsend, no issues, smooth and fully functional.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The dualsense is a great controller. This one is red. At $70 it’s a little steep but when it’s on sale for $50, easy decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks good dose what its supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color is Mezmerizing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my wife and I love playing Mortal Kombat and street fighter. I needed to get her, her own controller and this color is close to a hot pink/maroon that caught her attention from when they first went on sale. I will not lie, i love the color and i use the controller when ever she is not around.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color is beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is beautiful good price, great quality will be purchasing another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, kid loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. Kid loves the color. Now we can play two-player games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like PS4 controller better, but it's growing on me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red is nice the family knows which 1 is mine, which 1 they have to share. Battery life seems a bit better than PS4 but not enough to make it good. New rumble is nice, adaptive triggers are nice. If you're lucky enough to get a PS5 might as well have another controller and make it red.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for me and lasted longer than usual!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely satisfied with the Sony controller and would highly recommend it to anyone looking for a top-of-the-line controller. Five stars without a doubt!"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great costumer service and products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and accurate and easy to use. The rep. From the store help me to pick exactly what I was looking for and really fast. Great job BestBuy team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense controller really made a huge impact for Sony when they released the PlayStation 5. It’s got solid construction and feels nice in the hand. The haptic feedback and rumble really immerses you in the game. The red and black controller is beautiful and extremely well detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like this thing holds a better charge than the one that came with the console

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks great, plays great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller broke so I decided to splurge on one of the new colors that were released. If you have any doubts about the shade of red, don’t worry, it looks absolutely phenomenal in person. The build itself feels a lot more sturdy than my launch controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this controller. I have purchased for so far will be purchasing more in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i enjoy out new Playstation 5 controller and we like to thank the great best buy staff for all the help and support in our new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughtthis for my son. He is 15 and can be ruff on them. Its great fit . And it works well. It is definitely kid recommended, we love the color and it comes in different colors so notjust red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller sv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, color is beautiful, connects perfectly with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red for the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red and black are my two favorite color combinations and this controller's color just pops!! Definitely a good addition to your PS5 controllers to have an extra when you need to charge the 1st controller or if you have a friend, to play with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller very light weight, feels nice to hold for long gaming hours

    I would recommend this to a friend