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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,112 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Better looking red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better than the pics, it’s a nice looking color better looking than the default white but also the better looking red color controller. The other one has a glossier look, this one is matte

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    If red is your favorite color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call it code RED. This controller look simply amazing. Works well like most Sony products. Just don’t drop it or wast any liquids on the buttons. It will last you for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Looks fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and the red pops. Just hope this doesn't develop stick drift like my launch controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for always giving me help when I needed it. You give me all the information I need and I really leave happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 controller i had mines since i had the ps5 since 2021 great quality

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control.works great, and my little girl li es the color of the remote. I had a friend ask if it was a special order because she had never seen a different color remote. I getots of compliments on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good, but 1st 1 stopped working after a week

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love how PlayStation updated their remotes. But I purchased this remote as a Christmas present, my son used it for about a week and it stopped working! I'm surprised for what is normally priced at $79.99 that it would stop working after a week! Best buy was excellent handling an exchange though. I now have a new one that works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product for ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly at first I didn’t think I needed another controller but I went like what the heck why not and now I don’t regret buying another because I get to play with my friends when they come over or my brother

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. The only reason i didnt keep it was because i didnt need it anymore. But its definitely great for its value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for new/seasoned Play Station Play!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another controller for my son-in-law to use when he competes with my grandson! They compete like crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just as Great as the White One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as great as the original white. The color is a little more muted than in the ads but still nice. Glad I got it. Battery is still not great but not gonna hold that against it since it’s such an interactive controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dual sense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, the color looks way better in the day light or in a room with natural lightinv

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He was EXTREMELY happy, especially with the color! GREAT price. He said that this works perfectly, as expected from all Best Buy products.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color of this contoller!!now my kids have there own and dont fight over them!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A solid color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 100% sure why Don't is charging $5 extra for red over black/white, but, that's out of Best Buy's control. Received on time, on perfect condition. Waiting for a Forest Green, like they did late into the PS4 lifecycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller i ever had five stars review !!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even know they had all these colors. Some really pop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PS5 controller color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite interesting color dark reddish maybe maroon. Feels good in the hand. I feel more comfortable playing warzone with ps5 controller than series x controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Niceeee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. I love this color and feell so cozy..

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller Love Color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues so far. Old one had a stick drift but this one works like a charm

    I would recommend this to a friend