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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49550 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 49,550 reviews
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how it feelings in my hands. The controller is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design, comfortable and battery life is great.. no stick drift yet.. using mostly on ps5 and occasionally on Mac for emulator gaming

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Playstation controller yet, but the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is rather interesting to talk about. It is not the regular Dual Shock controller design as it's a bit more wide and angular at the bottom. The buttons and layout are the same, but the wider and bigger controller are more comfortable than previous dual shock controllers. Another thing to focus on is the dpad which is still improving. It's not as good as something like a Sega Saturn Dpad or a Genesis six button dpad, but it is still better than the joke that Microsoft calls a dpad or the Nintendo "buttons" pretending to be a dpad. The analog sticks are also a bit nicer than the previous consoles analog sticks as they feel a bit nicer on the thumb.. The controller also thankfully finally got rid of those lightbars that illuminated the room. The only thing I could hate on with this controller is the price. Seventy bucks for a controller is a real punch in the face. NES controllers were ten or fifteen bucks when I was a kid. Dreamcast controllers were 25 and Playstation 2 controllers were 35. But controllers being seventy bucks is one punch in the face especially when the battery dies quickly and one needs multiples if one wants to play multiplayer games. It's almost three hundred dollars of controllers to play a four player local game of Sackboy's Big Adventure or Puyo Puyo Tetris 2.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Niceeeee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller with a Smooth Pickup Experien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Bringing Joy to my Young Gamer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Nova Pink Sony PlayStation 5 DualSense Wireless Controller for my 4-year-old daughter, and it has been a delightful addition to her gaming experience. The vibrant pink color immediately caught her attention, and she was thrilled to have a controller that's just her size. The controller is easy for her to hold and use, making it perfect for little hands. The haptic feedback and adaptive triggers add an extra layer of immersion to her games, and the battery life is impressive. Seeing the joy on my daughter's face as she plays with this controller is priceless. It's not only a great addition to the PlayStation 5 setup but also a wonderful way to introduce gaming to young kids. I'm thrilled with the purchase, and my daughter absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller – Smooth, Responsive, and Dur

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this PS5 controller from Best Buy, and it has exceeded my expectations. The build quality is fantastic, with a comfortable grip that feels great during long gaming sessions. The haptic feedback and adaptive triggers add a new level of immersion, making gameplay more engaging. The battery life is solid, and it charges quickly. Overall, it’s a must-have for any PlayStation gamer. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works as described and feels wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Awesome and beautiful Dual Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this controller and it seems that the battery life is longer than the white dual sense controller. Plays smoothly and responds more with the haptic feedback. Especially when I play Kena Bridge of Spirits. Definitely love the color and thanks for my $10 coupon end up getting for $60 instead of $70.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great cobtroller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game alot this cintroller is for you. It has last so long without signs of stick drift. Might buy another because of the cool design as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with Minor Battery Limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels very comfortable in hand and the build quality is excellent. The haptic feedback and adaptive triggers really add to the gaming experience and make games more immersive. Buttons are responsive and setup was instant. The only downside is that the battery life could be better, as it needs recharging more often than expected. Overall, it’s a very solid controller and a great addition for PS5 gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    This will be great for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Red Controller is absolutely outstanding. The vibrant red finish looks even better in person—sleek, bold, and a perfect match for any setup. The build quality feels premium, with responsive buttons, smooth analog sticks, and adaptive triggers that add a whole new level of immersion to gameplay. The haptics are incredibly precise, making every game feel more engaging. It’s comfortable for long sessions, holds a solid charge, and connects instantly with no issues. If you’re looking to upgrade your controller or add a stylish new one to your collection, this red model is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Replacement Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knows how to make a perfect overall controller. I am using this for casual gaming on my PS3, PC, iOS, and occasionally Switch (via adapter). This controller feels great to hold and works perfectly across all the platforms. The battery lasts quite a long time too. No complaints after 4 months.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Nothing beats a PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is what separates the PS5 controller from the rest. I own a Series X as well as the PS5 and the PS5 controller is just better. I will say however that the PS5 controller is more expensive and also seems to suffer from stick drift faster. Microsoft also has a built-in app to fix that issue for their console and controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING CONTROLLER! LOVE THE COLOR!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: A Game-Changer in Gaming: Sony PS5 DualSense Wireless Controller Review Introduction: The Sony PS5 DualSense Wireless Controller is a revolutionary addition to the gaming landscape, setting a new standard for immersive gameplay experiences. Released alongside the PlayStation 5 console, this controller boasts advanced features that not only enhance traditional gaming but also introduce innovative haptic feedback and adaptive trigger technology. In this review, we'll delve into the key aspects that make the DualSense a standout choice for gamers. Design and Build Quality: The first thing that strikes you about the DualSense controller is its sleek and futuristic design. The combination of white and black colors, along with the striking blue LED accents, gives it a distinctive and premium appearance. The controller is slightly larger than its predecessor, the DualShock 4, providing a more comfortable grip for extended gaming sessions. The textured grips on the back add to the overall ergonomic design, ensuring a secure and comfortable feel in your hands. Haptic Feedback: One of the standout features of the DualSense controller is its haptic feedback technology. This takes in-game sensations to a whole new level, providing dynamic and nuanced vibrations that simulate a wide range of textures and effects. Whether you're traversing through sand, feeling the tension of a bowstring, or experiencing the rumble of a thunderstorm, the haptic feedback adds a layer of immersion that was previously unimaginable. Adaptive Trigger Technology: The adaptive trigger technology in the DualSense controller is another game-changer. The L2 and R2 triggers are designed to offer resistance, providing a tangible feel for in-game actions. For example, pulling back a bowstring in a game will require a different level of resistance compared to firing a gun. This innovation adds an extra layer of realism and engagement, making each gaming experience more tactile and immersive. Precise and Responsive Controls: The DualSense controller maintains the high standard of precision and responsiveness that Sony is known for. The analog sticks, buttons, and touchpad are all well-designed and provide a satisfying level of tactile feedback. The improved latency ensures that your inputs translate seamlessly into on-screen actions, contributing to a more fluid and enjoyable gaming experience. Built-in Microphone and Speaker: The DualSense controller features a built-in microphone, allowing for quick and easy communication without the need for a headset. Additionally, a speaker is integrated into the controller, providing immersive audio feedback directly from the controller itself. While these features might not replace a dedicated gaming headset for serious gamers, they add a convenient option for casual communication and audio cues. Conclusion: In conclusion, the Sony PS5 DualSense Wireless Controller is a remarkable piece of technology that sets a new standard for gaming peripherals. Its innovative haptic feedback, adaptive trigger technology, and overall ergonomic design contribute to a gaming experience that is more immersive and engaging than ever before. While it may take some time for developers to fully harness the potential of these features, the DualSense controller undoubtedly marks a significant leap forward in the evolution of gaming controllers. If you're a PlayStation 5 owner, the DualSense is a must-have accessory that enhances the enjoyment of every gaming session.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    works very well

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color alot the maroon pink color really stands out nicely and the controller works very well 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5: A Next-Gen Masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a groundbreaking console that truly delivers a next-generation gaming experience. From its sleek, futuristic design to its powerful hardware, Sony has outdone itself with this system. The performance is phenomenal, thanks to the ultra-fast SSD that virtually eliminates loading times. Games look stunning, with ray tracing, 4K resolution, and smooth frame rates making for immersive visuals. Titles like Demon’s Souls, Spider-Man: Miles Morales, and God of War: Ragnarök showcase the PS5’s capabilities beautifully. The DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that make gameplay more tactile and engaging. Whether you're drawing a bow or feeling the tension of a car on rough terrain, the controller adds a whole new layer of realism. Backwards compatibility is another plus, allowing players to enjoy a vast library of PS4 games. Add to that the PlayStation Plus Collection, which provides access to some of the greatest hits from the previous generation, and it’s clear that value is a priority. The PS5 also excels as a media hub, with apps like Netflix, Disney+, and Spotify running seamlessly. The interface is intuitive, making it easy to switch between games, apps, and settings. Overall, the PS5 is an impressive leap forward in gaming technology. Whether you're a casual player or a hardcore gamer, it offers something for everyone. If you're looking for a console that delivers top-tier performance, a growing library of exclusive games, and innovative features, the PS5 is absolutely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Revolutionary Feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully steadied thumb sticks. Pretty durable in terms of stick drift. If you need a ps5 controller that isn’t expensive or fancy, choose this model at the least! Third party controllers will often come initially having drifting stick issues or paddle malfunctions if applied so I tend to stick with ol’ reliable here. Not only that, but the black makes it stay looking sleek even if dirtied while also having a matte black feeling that creates a better experience in regards to grip. Small enough to hold but big enough to fill your hands for fine tune shooting in FPS games. This controller is simply an immense upgrade from the last and stands as a mark of what next generation can truly feel like!

    I would recommend this to a friend