Customer Ratings & Reviews

The controller came sooner than expected to start off with. Love the new red color, its going to be my resident evil controller once inget skins for it. Especially love it was on sale, thank you best buy having really great deal and quality products!!! Definitely have a customer for life!!!!

Love the color and the its a great controller. No drift since the purchase.

Sleek look, works perfect. Old controller started drifting so I replaced with this one.

Great product amazing feeling great for play games

Wow! Best Buy did it again! Because the 2 years guarantee! Man!!! I got a brand new ps5 controller, this one feels very nice, easy to handle, I love the color. Fact!! If you need. Ps5 controller just buy it at Best Buy, buy the guarantee and thank me later! Believe me! Is worth it!

Cool looking controller and it feels good definitely an upgrade from previous generation controller fingers crossed on durability

Pretty solid controller and lovely color! The thing is, the only problem with PlayStation controllers is the stick drift. Other than that, the haptic feedback is crazy!

Best controller ever. I use it everyday and still in great condition.

Controller works great, just as I had expected. The color is even better in person! Even though I already had 2 controllers, had to purchase this just because it looks so awesome! Also, Best Buy was really cool and gave me a brand new one, when I originally had paid for a used controller(since the price was a good amount cheaper). I guess they didn’t have the used one as the website had said they did, and allowed me to buy. Thought that was pretty nice of them to do!

Came in perfect, box was in really good condition. Haven't had any issues with the controller.

Great feel and texture. A bit heavier than the PS4 controller but the haptic feedback and triggers are well worth it. Truly next gen

I was skeptical to buy a open box controller but it was the best deal they had at the time. Well it came boxed well (wish it did have a little more protection when shipped) but it works flawlessly. You can see it was used but doesn’t effect how it looks or anything!! I would buy this again if i needed one. Better quality then other local businesses

They are good better than back then controllers the only problem is stick drift still

Love the DualSense controllers, they've got a great feel, with some heft compared to the PS4 version. The haptic feedback and adaptable triggers really are "next-gen". Games that really take advantage of the new features (like Astro's Playroom) just bring a whole new level of feedback that really helps immerse you in the game. Not a huge fan of the feel of the PS button in the middle, but that's a very minor complaint. Love the color of this version, too.

Excellent controller with a beautiful design very comfortable And feels good in the hand it's bigger than the playstation 4 dual shock 4 I really enjoy the adaptive trigger thing it only has a downside the problem is the battery they should have put a bigger battery why why you may ask it is because the adaptive triggers use a lot of battery so In return the dual sense 5 offers you Let's play Time

I use it on PC and haven’t had any issues. Would recommend

Love the color of this controller and it functions great.

Comparing this to an Xbox controller, I love Playstation's design and feel over it. It's quiet, soft in your hands and the buttons feel good when you press them. The changing tension of the triggers adds a nice feeling to gameplay. The speaker still surprises me randomly, that sounds good.

My first new PS5 controller since November 2020. Everything is tight and responsive as expected from a new controller. Love the new colors.

Wow! This controller is even more beautiful in person! I highly recommend if if you like the color maroon/burgundy. I can’t wait to start gaming with it :)