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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 48635 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 48,635 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to my local best buy to get me an extra dual sense remote. Midnight black is one of the better color way. Works perfectly fine. Only thing negative I noticed was this line by the usb-c port, it’s hardly visible but still.. overall one of the best gaming controllers ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good to have variety.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of this controller over the basic original one. I bought it on sale, if that adds anything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get better parts for these contractors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a joke nowadays. I bought this one in March, right after wasting money on the $200 DualSense that already had terrible battery life. This one is even worse — the joystick moves my character around on its own like it’s possessed. Trying to play Warzone feels impossible, like the controller is hacked. For the price, this is completely unacceptable. Definitely getting a replacement because this is unreal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another beautiful color to add to my controller collection. Got it on sale as well so that’s a bonus! No issues out the box. Works and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Son Loves This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loves His New Controller… Hes Asked For That Color Too Perfect Gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Christmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this controller with a ps5 games also and actually I have 3 more for Christmas good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase, I loved the service, the PS5 controller is very go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and perfectly timed vibrations. Comes in many different colors. I do think controllers have become overpriced throughout the years.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeee the color!!! Im so glad they made this color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black PS5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing incredible to really write about. I always love to get a new controller. Feels nice and new. The black color is cool and slick. Some black plates for the PS5 to match would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels like next Gen Controller for Sony.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a PS5. just want to grab the controller since my PS4 controller is having left stick drift up and down. have to say it's really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spiderman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite controller. Same great quality as other controllers with an even better color scheme

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color on the controller the way the blue light up on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the variety of colors Best Buy carries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feeling and functioning controller ive ever h

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual sense is by far my favorite controller ever. I absolutely love the x-box pro controller for its magnetic swappable features, but ever since getting my hands on the dual sense i find my self gravitating towars buying the downgraded ps5 verson over the PC version of games because the haptics are just incredible. The battery life is atrocious though, but not really a problem for me, just an occasional annoyance. Got this controller to replace the v1 as the v1 has its quality issues and mine appeared to come with a faulty left thumbstick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Real Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get a knockoff. This works perfectly and feels good in my hands. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A nice shade of purple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a new dualsense controller and purple is more your style, you can't go wrong with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The besr controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great original controler for playstation 5 i hope you buy yours

    I would recommend this to a friend