Customer Ratings & Reviews

Great color, good feel, and works well, no issues.

Works great. Easy to sync. Great color. Battery lasts.

Works great even after a year of use and travel. Comfortable hand grips. I love the color and texture of this PlayStation controller

Good very good great very great purple purple great

________________Good controller hasn’t failed yet.

I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

They work amazing. They always last and have hardly any hiccups

I love this controller and the whole process was super easy. I arrived at the store and wasn’t in there for more then 5 minutes

The PS5 DualSense controller is a game-changer in every sense. Its design feels incredibly ergonomic, making long gaming sessions comfortable. The adaptive triggers are nothing short of revolutionary, adding depth and realism to gameplay, especially in titles that utilize them well. The haptic feedback system is equally impressive, delivering a tactile experience that enhances immersion. The built-in microphone is convenient for quick chats, though a dedicated headset is still better for serious multiplayer sessions. Battery life is decent but could be better, especially with the heavy use of advanced features. Overall, the DualSense is one of the most innovative controllers I’ve used and a true highlight of the PS5 experience.

Very sleek design. It works great with games and with media thru the PS5 platform.

Awesome fun color! Works perfect and as expected for a ps5 controller.

I love my new controller! Its sleek and the silver finish on it, is exactly what i like. I will be buying another controller from best buy this year and I cannot wait to see what Best Buy has to offer.

Beautiful, in a sense where black was needed or meant to be bought. I love the color, it just feels right. Don't get me wrong, but white is also beautiful. I suppose it is like yin and yang. Anyways, the price is expensive, but it well worth the purchase unless you can find it on sale then i suggest you wait for a sale. I bought this for my second controller to use as back up when my other controller runs out of battery and is currently charging. PlayStation did a great job and if you are a sony playstation fan, i would recommend it.

Great controller, paint doesn’t chip at all and the battery last forever on a charge!

All my years playing Playstation consoles, this controller is the very best I ever played with. One of the best designs from Sony. Yes the controller is a little larger than the PS4 controller. What's so nice is that the very bottom of the controller where your right & left hand cradles it Is so comfortable. Plus you are able to feel the rumble so very nicely & evenly. Also the controller battery time is so much longer than the PS4 controller. Last the triggers (R2 & L2) feels so nicely when in use, especially when the game design incorporates this function in game.

Controller feels great, all I need is the ps5 to test it out. Once this whole hype calms down hopefully it'll be easier to actually purchase the console.

Really good controller, the grip feels good in hand and the adaptive triggers feels smooth

PS5 controller is Outstanding controller works great

[Employee of bestbuy] The controller works great, the color looks amazing and is one if the favorite ones I’ve gotten

Little expensive but if you have the means to buy it I would. It has a nice color and feel to it. I really love the new PS controllers.