Customer Ratings & Reviews

I recently purchased the DualSense controller for my PlayStation 5 from Best Buy, and I have to say, I'm thoroughly impressed. The design is sleek and comfortable, fitting perfectly in my hands for extended gaming sessions. The adaptive triggers and haptic feedback truly elevate the gaming experience, immersing me in every moment, whether I'm exploring vast open worlds or engaging in intense multiplayer battles. The built-in microphone and speaker add an extra layer of convenience, allowing for seamless communication with friends during gameplay. Overall, the DualSense controller has exceeded my expectations and has become an essential part of my gaming setup. Highly recommended to anyone looking to enhance their gaming experience!

Fire color way!! Okay i am telling you my opinion, MINE!. Ok?!?… lol. Any way the ps5 controllers are a bit bulky and heavy. I am a old head so having to play with this heavy controller after working a 8 hr shift that requires my hands for most of my work, they ache and fail be able to hold it down for another 4 hrs of fps or rpg game. None the less the Haptic feedback is dope, when it works, most of the time it wont and it will only drain your battery a bit faster. With the battery being mentioned, iMO, it is the worst thing ever. Not only do i keep most my settings off most of the time, but i dim the light, and i even have three other controllers on deck to be able to do the switch-a-roo. Which led me to get the protection plan for just this one controller because Geek squad offers it, the rest of the controllers i am SOL because i bought them thru SoNy and tho they offer a warranty, which tbh is a bit short i didnt bother going thru the hassel of sending them in blazzy BLAZZY… hope this helps you out and make wise decisions but this is just my experience and thought on this controller, what stinks even more is that we cant even hook up the ol ps4 controllers to the ps5. I am done. Good Luck and hope you get a better experience from this item. Btw, all the color ways are FIRE!

Works AMAZING! Holds charge for a long time. Great microphone and speaker!

This controller was bought for my nephew's birthday. He chose it and hasn't stopped using it since. He loves the control buttons, as they have a good grip and a soft, slick design. I recommend this for anyone who plays video games.The color on this control is also very lovely—not too dark, not too bright—a great blue.

This controller has been an incredible upgrade for my gaming experience. The build quality feels solid, the buttons are super responsive, and the haptic feedback makes every game more immersive. Definitely one of the best purchases I’ve made in a long time. Highly recommend

Love the Color! Very premium feeling, battery life is great. Helps distinguish between family/friends controllers during game sessions. Love the silver look compared to white,

Use it to game on my pc with wirelessly or wired. Its just more familiar to me and ergonomics than keyboard & mouse. Plus i like the variable triggers, haptic feedback in games and audio ques output by the controller in capable games and long play time. Already owner of the cosmic red and now galactic purple as the colors are so beautiful and natural

Excellent controller from the design to the color. I’ve been using this every single day for almost a year an not had 1 single issue. I would definitely be buying more of these and recommending them to everyone I know. 5 stars from the product to the people at Best Buy who sold it to me

Controller feels nice and smooth and has lasted a good while now I did get some stick drift early on.

Awesome remote. Way better than my older ones that had stick drift. Color looks awesome also. Gray is the newer year model made if you look up production dates.

I jumped and purchased this controller when I saw it on sale. I needed a second controller, I love the color of this one. It’s no different from the control that comes with the console so you’ll know what to expect if you’ve had your hands on one before. Same awesome build quality and comfort. The triggers on this one make a noticeable audible click when the control rumbles. Makes me wonder if something is loose inside, but it’s fine. Great battery life, the haptic feedback is amazing. Charges with a usb c cable which isn’t included in the box. So be prepared to supply yourself with another. All in all, I think this control is worth the money, especially if on sale!

The controller definitely surpassed our expectations as far as the color, being easy to use, and the over quality of the product itself. Will definitely purchase again when we are in the market for a new controller.

I love the blue color it’s perfect and the control is still good as new been playing on it for about a year or a lil over a year now. It’s pretty durable.

I recently picked up a refurbished, open-box PS5 DualSense controller from Best Buy, and I have to say, I’m incredibly impressed. The controller arrived in near-perfect condition—no scratches, no fading, and all the buttons felt crisp and responsive right out of the box. It’s clear that Best Buy’s Geek Squad refurbishment process is thorough; the controller felt almost as good as new. Of course, being open-box, I was a bit wary about battery life. After a few days of gaming, though, it held up just as well as a brand-new one. The adaptive triggers and haptic feedback are still incredibly immersive, and the built-in mic works perfectly. Best Buy even included a standard warranty, so I feel confident it’s a solid investment. If you’re on the fence about getting a used controller, I’d say go for it—especially from Best Buy. The value you get, combined with the peace of mind of a warranty, makes this a top-tier deal. I’m a happy gamer!

Super cute, i love the vibrant color. connected right away and i have had no issues!!

Smooth controls, color is sweet, good gripping surface.

Works Great. Love the color and paired easily to our PlayStation 5. Highly Recommend.

The Midnight Black finish is stunning. It gives the controller a stealthy, premium look that feels more grown-up and matches my gaming setup perfectly. It’s not just beautiful, it’s practical—the matte texture resists fingerprints and provides a nice grip. The built-in microphone and improved speaker are great additions too. I can chat quickly without a headset, and the sound design in certain games really comes alive through the speaker.

very cool color and functions perfectly well without any issues and is clean.

Love the color. Great controller for PS5 gaming console.