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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 45458 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 45,458 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just great as the one that comes with my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A wonderful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller, the looks and the adaptive triggers make it my favorite ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a year of using this controller fairly consistently, it has surprised me with its reliability and durability. All controllers should last this long, but the ps5 controller has been the best for me. Minimal stick drift after 14 months and still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic product, top quality, and the service was excellent. Everything was fast; I ordered it at the Best Buy store and just had to pick it up. I'll definitely go back to this place when I need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great comtroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great controller provides everything orignal dual sense does just in a beautiful new color has became primary controller

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, highly functional, and fits great in the hand. It's really worth spending the money on official controllers for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller. please give me a 400 dollar card!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sony abd best buy does a great job getting my purchase to me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller but Buy the Extended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but buy the extended warranty, it may start to stick drift after a awhile. Replacement works great! Easy Peasy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful Controller Design!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son this controller along with the Spider-Man 2 console covers when they first released. They complement each other very well. He loves it! It’s been nearly 1 year and 3 months since purchase, and the controller just started developing a bit stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice for PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works really well for PC gaming. It fits nicely in my larger-than-average hands and the quality of the controller itself is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is absolutely perfect. I love the Color, it’s very bright just as the box shows. Controller is no less than stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is just as beautiful in person. The controller is smooth and is everything my son wanted. He's very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course works great no stick drift… Good don’t product

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Standard Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be about the 5th controller I have purchased. They seem to work well for a while then the buttons do not react as quickly as before. I always seem to wear those down first. But overall great controller for the price, thinking of going pro after I break this one down. Also I like camo design along with the other options sony is making an effort on. Except white, not sure why they think thats good, should have stuck with og black for consols and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think theyre good quality. Still a little pricey but overall better than any other options in my opinion. Im hard on my stuff unintentionally and it still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Responsive, and Perfect for Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black PS5 controller months back, and I am still thoroughly impressed. The design is sleek and elegant, with a matte black finish that feels premium and comfortable in the hands. The controller’s build quality is top-notch, and it has a solid weight to it that adds to the overall experience. The buttons are responsive, with a satisfying click, and the adaptive triggers are a game-changer, offering a level of immersion that I’ve never experienced before. The haptic feedback is precise and enhances gameplay, making every action feel more real. Whether I’m playing fast-paced shooters or exploring open-world games, this controller performs flawlessly. Battery life is another plus, lasting long gaming sessions without needing a recharge. The touchpad is sensitive and accurate, and the built-in speaker provides crisp sound effects, adding another layer of depth to the gaming experience. Overall, this black PS5 controller is a fantastic addition to my gaming setup. It combines style, comfort, and performance in one package, and I highly recommend it to anyone looking to elevate their gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful red, haven’t had any drift issues or anything quite yet, very comfortable. Wish the triggers were less sensitive, but that’s more of a PlayStation issue, a lot of times I’ll never touch the triggers yet it’s reading as if I have.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and there are no issues with the controller. The location is very nice too and is getting remodeled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the controller. Black Friday deals always help and the color is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How the control works and looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came in perfect condition and was easy to set up, had no scratches or any noticeable damage to it.

    I would recommend this to a friend