Customer Ratings & Reviews

Great controller just don’t drop it I’ve dropped it several times and the d-pad doesn’t work or the joysticks so I bought 2 more controllers yesterday here at best buy for $129

I’ve been using my PS5 DualSense controller since launch (with a few colorful variants thrown in for fun), and honestly, it’s still one of the best pieces of gaming hardware I’ve ever owned. Here’s my full breakdown after years of heavy use in Waco heat, late-night sessions, and everything from single-player epics to competitive shooters. The Good Stuff (Pros): • Haptic feedback & adaptive triggers – This is the killer feature. Feeling raindrops, weapon recoil, or the tension of drawing a bow in games like Astro Bot, Returnal, or Horizon feels next-level immersive. No other controller matches this level of “you are there” sensation. Even in 2026, new titles still make great use of it. • Ergonomics & comfort – The shape fits my hands perfectly for long sessions (4+ hours no problem). The textured grips keep it from slipping even when my hands get sweaty during intense matches. Way better than the old DualShock 4 in every way. • Build quality & feel – It feels premium – sturdy buttons, responsive sticks (so far no major drift on mine, fingers crossed), and that satisfying click on the face buttons and D-pad. The built-in mic is surprisingly clear for quick party chat, and the Create button is handy for clips. • Versatility – Works great on PS5 obviously, but I’ve also used it wired/wireless on PC for games that support the haptics – it’s a solid all-rounder. The Not-So-Good Stuff (Cons): • Battery life – 6–10 hours depending on how much you crank the haptics/triggers. It’s not terrible, but I usually need to charge midway through a long weekend session. Not as bad as some early complaints, but still shorter than I’d like. • Stick drift potential – Mine’s been fine, but I’ve seen plenty of friends deal with it after 2–3 years. Not as bad as some Switch Joy-Cons, but it’s a known weak point over time. • No back paddles or pro features – If you’re into competitive FPS or fighting games, you might want something like the DualSense Edge or a third-party pro controller for extra buttons and customization. The standard one keeps it simple. Overall Rating: 9/10 The DualSense is still the king of standard controllers in 2026. It’s not perfect (battery and drift are real concerns long-term), but the immersion from haptics and triggers makes almost every supported game feel special. For the price (especially if you got it bundled), it’s an absolute win. If you’re debating a second one or a fancy colored version – go for it. Still my daily driver. Would I buy it again? 100%.

Simply put this is the best PlayStation controller ever

Sony did a good job on it, very happy with my purchase.

Awesome product to purchase for fun and entertainment.

I guess its cool, all black out i would recommend this.

I bought on Oct 20 this and the drift was bad in less than a month. I used my former controller for two years before I bought this. I haven’t even made the first payment and the controller is alredy damaged. This is fraud by BestBuy

The controller works very well. I love the color too

Don’t buy a ps5 controller from Sony. I’ve bought 3 to play call of duty and buttons stop working and they all have stuck drift. Purchased for Christmas. Maybe a solid month out of it. Will never buy another one. Recommend buying the razor ps5 controller or a built analog controller because the new models are horrible.

Better than the white one that comes with the console

I really like this controller, looks & feels Great

This was a really great controller, it looks cool.

Fully functional PS5 controller! Cute and stylish!

DualSense controller is good, but the white buttons really clash with the whole Venom aesthetic. Black buttons with the symbol colors would have looked better.

Don’t have a PlayStation 5 yet but I’m hearing good things

I tried ordering a White controller but they were sold out. This was the only color available. The color isn’t bad. It hasn’t been used yet since my son just got it. I haven’t had any issues with controllers and games purchased at Best Buy so I’m sure this one will be just fine.

Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

It lasted very little almost new. It has drift alredy. I don’t recommended.

The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

ps5 controller... what more can I say? Charges slow though even with a fast charging cord.