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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46235 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 46,235 reviews
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all black which I prefer. I put a black grip skin on it as sweat can be a problem sometimes. It has never had an issue and I’ve been using it for a while. Battery is phenomenal I’ve played over an hour past the low battery warning with no issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2 months the controller has stick drift so bad cannot use. What is manufacturers warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing controller – perfect upgrade for my PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller at Best Buy during the Christmas season, and I couldn’t be happier with my purchase. The build quality is excellent and it feels very comfortable in my hands, even during long gaming sessions. The buttons are responsive, the triggers feel smooth, and the haptic feedback really makes the gameplay more immersive. The battery life has also been very good so far, and the controller connects instantly to the PS5 with no issues at all. I also love the design — it looks sleek and modern. Overall, this controller performs exactly as expected from a PlayStation product. If you are looking for a reliable and high-quality controller, I definitely recommend it. Great purchase and totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll need this to play against others because the system only comes with one controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and at a great price when other retailers are selling them for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's purple!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's purple. Otherwise a standard playstation controller. Enjoying it so far no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through like 2 of these already, thank goodness for Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great price that saved me extra money. So far no issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Vibrant & Ultra Smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple PS5 controller is even better in person super vibrant and unique. Gameplay feels incredibly smooth with responsive triggers and immersive haptic feedback. Comfortable to hold for hours and connects instantly. If you want a controller that performs great and stands out, this is the one. Love it! May the top 5 in my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    WORTH IT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The DualSense feels solid and comfortable in hand, and the haptic feedback really takes gameplay to the next level—it’s super immersive. Buttons are responsive, triggers feel smooth, and the Midnight Black color looks sleek and premium. Easy to set up and works perfectly with my PS5. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, easy to use, ergonomic, the best controller absolutely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works great. I would definitely buy again at that sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the world with different color options It is my fav color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this before Christmas and it took forever to get it! Was told it was pulled multiple times and was told by a manager that he would personally call me when he figured it out and he never did went up to the store at least 6 times and never got it!!! Finally got it on the last possible day I could claim it and they had to pull it off a truck that they just got in it took forever to get this!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a steal for this on black Friday sale for son's Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cammo PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays great, best current generation controller out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It is very comfortable, the buttons are very responsive, and the vibration feels amazing in PS5 games. The design looks great and the battery lasts a long time. It works perfectly and is totally worth it. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fined till the left button started making a scrapping sound & you can feel it when playing a game. Past the return date to exchange.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got in on sale and saved quite a bit money. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My Experience with the DualSense Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Controller is comfortable, responsive, and really immersive thanks to the haptic feedback and adaptive triggers. It connects easily to PS5, PC, and Mac, and the battery lasts a long time. Overall, it’s a high-quality controller that makes gaming more enjoyable.

    I would recommend this to a friend