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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46143 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 46,143 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual sense perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best control ever! I love it! I recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller ever made.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve ever used. Everything feels premium with this thing, from its padded buttons that reduce noise to it’s totally next generation haptics and active triggers it’s a real step forward in controller design. She’s a bit on the heavy side but that just helps drive home that high quality feel. Like last generation the batteries last longer than you should legitimately be sitting down gaming although won’t be enough for some gamers. I suggest buying at least two and the impressive first party charging dock and use them on rotation. I have three, use them frequently with my PS5 and PC and so far have no control stick drift, no malfunctioning triggers or other issues with mine. Oh and the microphone works great! The one weird thing about them is how Sony keeps wanting to firmware them. I guess there is a lot going on in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased the new Sony PlayStation 5 controller and I'm absolutely blown away by the design and performance! The haptic feedback feature adds a whole new level of immersion to gameplay, and the adaptive triggers provide precise control and resistance. The controller feels comfortable and ergonomic in my hands, even during extended gaming sessions. The improved speakers and 3.5mm headset jack are also welcome additions. Overall, the PS5 controller is a huge upgrade from the PS4 controller and elevates the gaming experience to new heights. Highly recommended for any PS5 gamer!"

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Cobalt blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the new bdm060 models. Absolutely love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be improved

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how the it feels on my hands. An upgrade from the previous generation. However it’s plagued by the same issue as before. Doesn’t last even 6 months sometimes before getting stick drift. The quality doesn’t match the price. My recommendation is to keep the current price but upgrade the thumb sticks to magnetic ones or removable thumbs sticks so that they can be changed when needed. It’s already on the premium controller why not add it here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Sleeker than ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cosmic red DualSense was my favorite from the original wave of palette swaps, the Volcanic Red takes it a level above, the metallic finish makes it look so refined you almost want to keep it encased in a display

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    More maroon than Red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be similar to the color of the Milwaukee knife (pictured) really isn't** a big issue but images on here were all over the spectrum. Pros: - Solid design and build quality holding it at the store and actually playing with it you can feel a difference. - I'm probably the only one who pictures Darth Vader's helmet everytime I look at it -Dualsense >> switching from dualshock to DS I was pleasantly surprised when I noticed it in games like RE2 & Plague Tale as well as the adaptive trigger when aiming down sights (differing levels of zoom, draw speed a bow) - my hands are noticably less sweaty vs using DS4 Bluetooth functionality for both has been flawless on PC cons: -I could use the gamepad on DS4 for typing can't seem to do that on Dual sense or.. I haven't bothered to figure out how -seems to have slightly less playtime per charge vs DS4 or could be issue on my part just seems I'm having to charge more frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 controller love the color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overral a good remote, got it mainly for the matte black finish on it and the quality on the color and material is decent, one of my favorite purchases so far. Thanks the store for being quick and informative when purchasing in store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller works excellently and connect really good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Smooth button feel. No lag. Charge lasts a long time. No cords in way.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Matt black controller my son absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple playstation controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the comor purple, knew i could find it at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Great feel. I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller can use on multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the color options. Easy to set up to use on my PC, or PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller works really good, i loveeeeeee it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The best controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Quick and easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & exactly as described. Made for a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major step up from PS4. haptic feedback, pressure-changing triggers, and other features make this controller amazing. I also love that it’s in my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I don’t currently have a PS5. I have an Xbox Series S and a pc+ laptop. I got it for playing on PC. I will get a ps5 later. However! This is perfect to use as a controller for PC! The quality is very good. I love the feel of the buttons and sticks compared to my Xbox Series S’s controller. It was very simple to pair it up to my PC and steam. You just need to go into settings on windows go to Bluetooth and add and pair it will say something like “Bluetooth controller “ and then go to steam and reconfigure the types of controllers you want to pair up to. I must say I’m very impressed with Sony with the ps5 controller. I didn’t quite like the ps3 or ps4 controller all that much, but the ps5 controller really does seem like a better improvement. As someone who gets a lot of pain in the hand while playing on keyboard, this is a good option. The buttons to click fully into the controller like the Xbox does. It doesn’t feel as hallow either. Now I don’t exactly like the touchpad. I just don’t really seem many developers utilizing it. So at times it feels like a useless addition. However I may be wrong and find that out it is being better utilize on PS5. If you’re looking for a more than decent controller, I’d say go with the ps5 controller and see how you like it. However it is a little more expensive.

    I would recommend this to a friend