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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46271 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 46,271 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice colour

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good buy. Colour is nice and feel good in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller! I have never been a big playstation fan. I bought the ps4 a couple years ago and thought it was alright. But once i bought the ps5 i was in love. The way the controller felt was amazing. Its wothout a doubt the best controller on the market at this momment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Performance & Smart Design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a few weeks now, and I’m genuinely impressed. The build quality feels premium, and it performs exactly as advertised. Setup was quick and easy, and the user interface is intuitive and sleek. What stands out most is how efficient and reliable it is during everyday use. The customer support team was also responsive and helpful when I had a quick question. It’s clear the creators put a lot of thought into both form and function. I’d definitely recommend this to anyone looking for [insert use or purpose—e.g., a dependable kitchen gadget, powerful gaming controller, etc.]. Pros: • Easy to use • Great performance • Stylish design • Excellent support Cons: • None so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Original!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the New Color , but I really Love the fact that there is zero stick drift with this newer version of the Dualsense Controller as Sony has fixed the issues they were having with Stickdrift with their earlier version dualsense controllers but I’ve put over 200 hrs on this controller since I bought it and it still feels and reacts like new ,Thanks Sony and Thanks Best Buy for carrying great products!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box, great deal, highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our PS5 controller from Best Buy open box to save a few dollars. This one did not come in the original box but it did include the manual and it does look and work perfect. We've already gamed at least 50hrs without any trouble. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haptic feed back and the new triggers are a game changer. Hands down the best controller I’ve used. Don’t drop them though because they will develop stick drift easily. This particular controller I bought has been plagued with that problem already so be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service! It works perfectly fine no problem. Great color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Looks better than advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest looking dualsense 5. It’s sleek and the colors look even better in person than pictures show. No drift at all like my other dual sense controllers. It’s gorgeous trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy trumbull

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I placed an online order and it was ready within 30 minutes. Got to the store and was out in 3 minutes.. fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is great. I love the red color. We have the white one that came with the game console, but I chose red because it is my favorite. I just don't like that we have to pay for a 2nd controller when it used to come with the console as a set. These companies are trying to do anything to make money in any avenue they can get it. It's really getting ridiculous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about functionality because I purchased it online and had it shipped to me, but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER SONY HAS MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is awesome. The adaptive triggers and haptic feedback really pull you into the game—you can feel everything, like drawing a bow or driving on bumpy roads. It’s super comfortable to hold, and the built-in mic is handy for quick chats. My only gripe is the battery life; it could last a bit longer. But overall, it’s a seriously cool upgrade that makes gaming way more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color set and better feeling while playing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Perfect gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the husband. Cool color combination!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color and great product. Would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks great and the controller works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Has Never Let Me Down...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions As Expected, Holds A Charge Longer Than Expected. No Matter How Careful You Are With Ps5 Controllers. All Will Get Stick Drift Prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller with a few small issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this controller for a little while now and overall I’m happy with it. It feels comfortable in my hands and the buttons are responsive. Setup was quick and easy, and it works as expected right out of the box. The battery life could be a little better depending on how much you play, but it’s not a deal breaker. Overall, it’s a solid controller and I’d recommend it to anyone looking for a reliable option.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and function. Protection plan adds peace of mind as well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I love the matte black color and I definitely recommend it!

    I would recommend this to a friend