Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46165 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 46,165 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice color i cant believe i didn’t like it at first

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A gift that keeps on giving

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is sleek and one of the most durable ones I have bought from PlayStation through Best Buy of course..

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it just hope it dont get stick drift like the last two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Controller - Got a Buddy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good steal deal I got. Enjoying my PS with my friend now :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always. My nephew plays with this all the time with dirty hands spills drinks and it’s still going strong!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best experience at the best buy - ps5 camuflage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camouflaged controller for playstation 5 during back-to-school period. best buy was amazing and gave me the opportunity to participate in the back to school promotion and the control cost 59 dollars. I'm really enjoying my newest playstation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased both midnight black and cosmic red, this one is my favorite controller. because it goes with my dark matte black plates i purchased. the black is nice and when the led is turned on it looks even better, when your playing games like marvel avengers on ps5 the led will change color to what ever marvel character your using, so imagine a green led on this black controller, amazing..... get it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Dual sense

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller black is my preference on the color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Elegant

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White PlayStation 5 DualSense controller is a refined masterpiece that perfectly complements the elegance of the console itself. With its understated yet striking design, it offers a level of sophistication that's hard to match

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box Controller is Worth It.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, seems just like new. Worked great with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller lasted 3 years so I have very high hopes for this one. Love the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son happy dad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good deal, on my son birthday… let’s just say I found the Best Buy!!!! The customer service was excellent, I’ve always brought my electronics from Best Buy, been some years, but felt like I was back at home, so guess immmmmm backkkkkk!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the controller. It so cool how it interacts with the games and you hear the game through it! So cool!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black controller. The dualsense controllers are really convenient and have great feedback

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and really good quality controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pink controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can play with my husband and the best of all is that the color is pink, my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great products

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my electronics from Best Buy. Great controller never have issues, but if I do, Im glad I have insurance on it. I am able to replace it and the customer service is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my boyfriend and he absolutely loved the color, he was so excited for the new metallic red controller to come out. Purchasing with Best Buy is always a must. Great shipping and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and the grip for analog control was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for a controller that works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works, seems to work amazing works better than the at launch ps5 controllers I went through so many but the newer seem to last longer so I would say but I new cause your going to have to

    I would recommend this to a friend