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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 46639 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the DualSense Wireless Controller for its overall performance, sleek design, and comfortable feel. Many appreciate the vibrant color options and find the battery life to be sufficient. However, some customers have reported concerns regarding the quality of the D-pad buttons and the potential for stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 46,639 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Successful Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My God daughter loves the color and says it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller sets a new standard for gaming peripherals, offering unparalleled immersion through haptics and adaptive triggers. It’s a must-have for PS5 owners and significantly enhances the gaming experience. Despite minor drawbacks like battery life and potential durability concerns, it’s one of the best controllers on the market today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, excellent remote, excellent communication, overall an excellent experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my son for his birthday. This was the only gift he wanted so he got it and the color was in stock! Everything is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, comfortable! Great technology!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    design could be better but i love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of me feels that the ps5 controlers are of lackuster design but i really do love this design ive been waiting for this game since the first spider man game came out and saw that they came out with controllers and immediate baught it it is really cool and goes along with the story of the game i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SPIDER-MAN FANS Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and had it on release day! I had preordered and picked up happily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome staff, Jude"juju" was excellent! He took me to the product at ease no problem

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works and feels just like the controller that came with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Same yet different

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally what you think it would be. dualsense controllers are great , personally this black colorway is my favorite

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Backup controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup controller since one of my controller's developed stick drift (that makes the second one that has gone bad). I considered going with the DualSense Edge since it has replaceable modules, but for the price, I could buy almost 3 regular controllers. So far, this controller is doing exactly what it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote for PS5. Works great. The feel makes the games feel more real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sony controller all around. The haptics feedback is amazing and the feel of it on hand makes you more immersed in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works the same like the controller that cones with the ps5, love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote this my go to every time I buy this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. This is my 4th PS5 controller in 3 years and I wouldn’t say I’m a heavy gamer. Sony has a drift issue. I would def buy the geek squad protection.i stopped short of giving it 5 stars because of The drift issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to get in and out. And no more stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote was delivered ahead of schedule and in perfect condition. Great price too! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ove this product its durable and easy to use for my grandson. The price were reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Approval

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is amazing. I love the quality of the remote. The color of it is amazing. I’m super excited about my purchase.

    I would recommend this to a friend