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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 46642 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the DualSense Wireless Controller for its overall performance, sleek design, and comfortable feel. Many appreciate the vibrant color options and find the battery life to be sufficient. However, some customers have reported concerns regarding the quality of the D-pad buttons and the potential for stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 46,642 reviews
  • Rated 3 out of 5 stars

    False Advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is 100% functional and works as intended. However, this was advertised to be in "like new" condition, but it had obviously wear marks on the front of the controller. And no original packaging as advertised either. More accurately, it arrived in "fair" condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and color of this controller, would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, stick drift can really get you, but overall cant complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands and is fun to use with the rumble and haptics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I finally win something mike i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day it makes things it so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote control for his PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a controller for PS5 and works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift or any issues with the quality of the controller. Like the new redesign.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color. Seems to last longer with a charge than previous ones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 only came with 1 controller. hey i got COD camo style and functions great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but I hate how fast we get stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple controller is beautiful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect, a fresh controller. The purple color is really stark and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my PS5 controller. I needed a new one since my old one broke. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Play station!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just i put the guarantee just in case.loving the color.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller to use for my apple tv and PC, works like a charm. Comfortable to use for long periods. A little stick drift though, not a big issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTLY PERFECT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEPHEW WAS VERY HAPPY WITH THE CONTROLLER VERY WELL MADE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a great feel!! Handles well and pulse from the controller adds even better experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the PS4 controller but a little more expensive too. I wish they had more than just the 3 colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandchild to give him a second controller. Works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, Best buy was the first credit card that I ever got. There was only one that approved me for a $500. And that was 12 years ago. And right now I'm still a member of Best buy. I go in there not knowing what I'm really getting and they never let me walk out of that store with something that I'm not sure what I'm looking for. They always explain it to me. They let me know the discounts. So for that I want to say thank you. Best buy for being loyal human beings and always trying to get everybody the best deals that they can get

    I would recommend this to a friend