Customer Ratings & Reviews

My PlayStation controller have been broken can get a new controller

I think the controller has a glitch in it, so when I use it it takes a minute for me to press the buttons so that they can work again and my joy sticks work but when I use them in a driving game the car doesn’t turn at all.

Incorrect item condition status. Controller was a different finish suggesting it was pulled from a system combo and returned to Best Buy, rather than a returned loose sold controller. Also the headset connection port was cracked, which I would consider fair used condition, not excellent.

This is a backup controller so I haven't used it after purchasing. I finally decided to use and noticed that the dark plastic corner of the left side of the controller was loose. It seems that there are two tabs that need to lock into notches in the connecting plastic housing, but there is only one notch. The corner sticks out and can easily be pulled off from the controller. What's worse is that it digs into your hand when you are using it. Not happy at all about this, especially after paying extra for this camo skin. I wish I noticed it sooner or I would have returned it immediately.

Sony has developed a amazing controller that vibrants like no other. My wife loves the vibration!

Undurable product, stick drift usually occurs within one year of day to day use. Recommend forking the extra 130 for the better controller.

Defective, the controller has stick drift to the left side

I recently purchased a black PlayStation 5 controller, and I couldn’t be happier with it! The sleek, matte black finish gives it a premium look and makes it feel stylish and modern. The controller is incredibly comfortable to hold, with ergonomic grips that make long gaming sessions a breeze. The adaptive triggers and haptic feedback are game changers, providing immersive sensations that make each game feel more real and engaging. Pairing with the PlayStation 5 was seamless, and the battery life has been impressive so far. The responsive buttons and smooth analog sticks provide precise control, whether I’m playing fast-paced shooters or relaxing with story-driven games. Overall, this black PS5 controller is a fantastic addition to my gaming setup, both in performance and aesthetics. Highly recommended for any PlayStation gamer!

Was nervous to game with a new controller type but it is so much better than ps4 controller

You’ll need this to play against others because the system only comes with one controller

The Sony DualSense Wireless Controller in Midnight Black is a stellar accessory that takes gaming to new heights. This controller deserves a full five-star rating for its innovative features, superior comfort, and sleek design. Haptic Feedback and Adaptive Triggers: One of the most impressive aspects of the DualSense controller is its advanced haptic feedback and adaptive triggers. The haptic feedback provides nuanced vibrations that enhance the gaming experience, making you feel every action, from the gritty texture of driving off-road to the recoil of firing a weapon. The adaptive triggers offer variable resistance, adding a new layer of immersion by simulating the tension of pulling a bowstring or the pressure of braking in a racing game. Design and Comfort: The Midnight Black color gives the DualSense controller a sophisticated and modern look. The design is both ergonomic and comfortable, fitting naturally in your hands. The textured grips on the back and the refined shape ensure that long gaming sessions remain comfortable. The controller is well-balanced, and the buttons and triggers are easily accessible and responsive. Performance and Responsiveness: Performance-wise, the DualSense controller excels. The buttons are crisp, and the analog sticks are smooth and precise. The touchpad adds an extra layer of control and interactivity, while the built-in microphone and speaker allow for quick communication and immersive audio experiences. The controller's responsiveness makes it ideal for a wide range of games, from fast-paced shooters to intricate puzzle games. Battery Life: The battery life of the DualSense controller is solid, offering several hours of continuous gameplay on a single charge. It charges via USB-C, which is convenient and ensures fast charging times. However, as with any wireless controller, keeping a charging cable or a charging dock nearby is a good idea to ensure you're always ready to play. Additional Features: The DualSense controller also features a built-in motion sensor, which adds another dimension to gameplay, particularly in games that utilize motion controls. The create button replaces the previous share button, making it easier to capture and share your gaming moments with friends. Conclusion: In summary, the Sony DualSense Wireless Controller in Midnight Black is a game-changer in the world of gaming peripherals. Its innovative features, such as haptic feedback and adaptive triggers, provide an immersive and enhanced gaming experience. Combined with its comfortable design and reliable performance, this controller is a must-have for any PlayStation 5 owner. If you want to elevate your gaming setup, the DualSense controller is the way to go.

Very nice product and at a great price when other retailers are selling them for more

It's purple. Otherwise a standard playstation controller. Enjoying it so far no issues

I have been through like 2 of these already, thank goodness for Geek Squad protection.

Great controller and great price that saved me extra money. So far no issues with it

recently bought the Sony DualSense Wireless Controller, and I’m extremely happy with it. The controller feels very comfortable to hold, and the build quality is excellent. The adaptive triggers and haptic feedback make games feel much more immersive and realistic. The battery life is solid, it’s easy to pair with the PS5, and every button feels responsive. Whether you’re playing action, sports, or adventure games, it performs flawlessly. Overall, I highly recommend this controller. It’s a great upgrade and definitely worth the price

This PS5 controller is hands down the best controller I’ve ever used. The build quality feels solid and comfortable, even during long gaming sessions. The adaptive triggers and haptic feedback at a whole new level of immersion you can actually feel what’s happening in the game. Button response is smooth and precise, the grip feels great, and the battery life holds up well. Whether I’m playing action games, sports, or shooters, everything feels more responsive and engaging. Overall, this controller takes gaming to the next level and makes every game more fun to play. Definitely a must have for a PS5 owner.

I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

In 2 months the controller has stick drift so bad cannot use. What is manufacturers warranty