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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 50,998 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to. I’ve been using it for a while now and it still works great. The buttons feel good, nothing is messed up, and the battery is pretty decent. No complaints, I’d definitely recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best PS5 Controller to Buy. Still Working Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Controller 2 years ago and it's still going strong. Very durable and high quality, and it looks amazing. No issues with connectivity and it is still responsive with all the many hours of gameplay. The price purchased at Best Buy was very cheap, especially considering the much higher price other retailers had it listed as. It arrived brand new and well packaged. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Playstation controller yet, but the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is rather interesting to talk about. It is not the regular Dual Shock controller design as it's a bit more wide and angular at the bottom. The buttons and layout are the same, but the wider and bigger controller are more comfortable than previous dual shock controllers. Another thing to focus on is the dpad which is still improving. It's not as good as something like a Sega Saturn Dpad or a Genesis six button dpad, but it is still better than the joke that Microsoft calls a dpad or the Nintendo "buttons" pretending to be a dpad. The analog sticks are also a bit nicer than the previous consoles analog sticks as they feel a bit nicer on the thumb.. The controller also thankfully finally got rid of those lightbars that illuminated the room. The only thing I could hate on with this controller is the price. Seventy bucks for a controller is a real punch in the face. NES controllers were ten or fifteen bucks when I was a kid. Dreamcast controllers were 25 and Playstation 2 controllers were 35. But controllers being seventy bucks is one punch in the face especially when the battery dies quickly and one needs multiples if one wants to play multiplayer games. It's almost three hundred dollars of controllers to play a four player local game of Sackboy's Big Adventure or Puyo Puyo Tetris 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great and feels very comfortable to use. The buttons are responsive, the battery life is good, and the camouflage design is unique. It works perfectly with my PS5 and I am very satisfied with the quality. I would definitely recommend this controller to other gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cosmic Red DualSense controller looks amazing in person the color really pops. It feels great to hold and the haptic feedback makes games so much more fun and realistic. The battery lasts a good while too. Overall, it’s a solid mix of style and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Bringing Joy to my Young Gamer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Nova Pink Sony PlayStation 5 DualSense Wireless Controller for my 4-year-old daughter, and it has been a delightful addition to her gaming experience. The vibrant pink color immediately caught her attention, and she was thrilled to have a controller that's just her size. The controller is easy for her to hold and use, making it perfect for little hands. The haptic feedback and adaptive triggers add an extra layer of immersion to her games, and the battery life is impressive. Seeing the joy on my daughter's face as she plays with this controller is priceless. It's not only a great addition to the PlayStation 5 setup but also a wonderful way to introduce gaming to young kids. I'm thrilled with the purchase, and my daughter absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this PS5 camo controller from Best Buy! The camo design looks even better in person and gives my setup a clean, tactical vibe without being over the top. The controller feels solid and comfortable in hand, with the same premium build quality you expect from an official DualSense. Buttons are responsive, haptic feedback is incredible, and adaptive triggers work flawlessly in every game I’ve tried. Battery life has been great, and it paired instantly with my PS5. If you’re looking to upgrade your controller or just want something that stands out while still performing perfectly, this is 100% worth it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Awesome and beautiful Dual Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this controller and it seems that the battery life is longer than the white dual sense controller. Plays smoothly and responds more with the haptic feedback. Especially when I play Kena Bridge of Spirits. Definitely love the color and thanks for my $10 coupon end up getting for $60 instead of $70.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. It is green in color. The switches work great. This makes for a real good gaming controller. If you are a gamer I highly recommend this type of controller. It also looks good with the green color and the slick look.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    It’s a ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Incredible Ergonomics & A Head-Turning Colorway!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense was already a great controller, but this Remix Green version takes it to another level. The ergonomics and grip feeling are fantastic—it sits naturally in your hands with a smooth, contoured weight balance that keeps hand fatigue at zero during long gaming sessions. The smooth grip handles give you that crisp, secure hold without feeling slick or bulky. ​Beyond the unmatched feel, the Remix Green color gradient looks even better in person than it does in pictures. The vibrant neon-to-black fade gives it a super sleek, modern edge on the desk or media console. ​Premium feel, top-tier ergonomics, and stunning visuals. Easily a 5-star controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Slick and beautiful chroma design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coloring, high performance and durability especially with child handling. The functions are much smoother and more adaptable than previous models and competitors. Although the adaptive trigger feels like a unless function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remix Green - A Different Experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers (the remixes) have a different feel than the standard ones - glossier but still comfortable and easier to grip, this also means the color pops a lot more. They are beautiful in person. Hopefully we get even more colors in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Indigo Blue/ Purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the color to the performance everything about this controller is great. The color is what caught my eye first but I’m so glad that I made this purchase. Battery life, performance, and the color makes it A-1.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Powerful, Sleek, and Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great. Love the color purple. I like the remote performance. Great grip

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. The design is awesome and the color is unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller — looks even better in person!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wasn’t expecting to be this impressed with this PS5 controller. The blueish-green color is what originally caught my attention, but after using it, the overall quality is what really sold me. The color looks great in person and gives the controller a unique look without being too flashy. It’s one of those controllers that actually looks better when you have it in your hands than it does in the pictures. The controller feels solid and comfortable, especially during longer gaming sessions. The buttons have a nice, responsive feel, and the analog sticks are smooth and precise. Everything feels familiar if you’re used to the standard PS5 controller, but the overall look makes it feel like you have something a little more special. I’ve used it for everything from casual gaming to longer sessions, and I haven’t had any issues with responsiveness or comfort. The buttons don’t feel cheap or overly stiff, and the triggers have that satisfying resistance you expect from a PS5 controller. It also feels well-balanced in your hands, which makes a bigger difference than you might think when you’re playing for a few hours. Another thing I really like is that the color gives my setup a little personality. I’ve gotten several compliments on it already. I purchased mine from Best Buy and the experience was great from start to finish. The controller was packaged securely, looked exactly like it did online, and worked right out of the box. No complicated setup or issues — I connected it to my PS5 and was gaming almost immediately. Overall, I’m extremely happy with this purchase. If you’re looking for a PS5 controller that feels good, performs well, and stands out from the typical black or white controllers, I’d definitely recommend this one. The blueish-green color alone makes it worth considering, but the comfort, responsiveness, and build quality are what really make it a great controller.

    I would recommend this to a friend