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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 50,999 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about functionality because I purchased it online and had it shipped to me, but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Hack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried so many controllers from 8Bit to Scuff and I always come back to the PS5 controller because of the ability to overclock the polling rate to 1000 Hz (on pc) can’t be beat for the price! Just repurchase the warranty for the exchanged controller and you can save up to half the cost of original every time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Well, No Issues, Maybe Not as HQ as Original

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for the original. It has performed flawlessly for past year. I can add that it doesn't quite feel as well made as the original. Hard to describe specifically. Regardless, after 1 year of daily use for about 1 hours it has been issue free.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best Christmas Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson stated he loved the color of the controller and loves the controller itself. He is a big time gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great evolution from the DS4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than the Dualshock 4. Triggers have haptic rumble feedback so the feeling of shooting or something when using R2 is darn neat. Each trigger button (L2 and R2) have this feature. Also, the controller as a whole has haptic rumble feedback. This means the rumble capabilities are very specific and can go from very trivial to a huge rocking bouncing depending on the situation or action in game that it’s coordinating to. Battery life is actually a bit better than the DS4 which is crazy considering all the features this thing has. I would suggest getting 2 as soon as you can so you can always be able to play and not have to wait for it to charge if you fall asleep without charging the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    True blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, looks good feels good, my favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color looks great on the controller! The feel of the controller in your hand is just like the rest of the controllers but just a better color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Best Controller for Consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best feeling controllers on the market in my opinion, solid buttons, heavy weight, fits well in my hands. Vast improvement over the Dualshock4

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dualsense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable controller with a few killer features. The resistive triggers add an extra layer of immersion in the games I have tried. The haptic feedback is just a very pleasant passive detail. Battery life seems a lot better than the old DS4s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best controller out there.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my PS5, I kept my DS4’s around as a backup. After using dualsense, I would never go back. This controller is amazing, from haptic feedback to the adaptive triggers. It also has great battery life and is super comfortable to use. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color for the ps5. I’m at ease when I use it as you can’t see any marks on it from using it too much. I’m not sure why it costs $5 more than the black one and don’t see why it should be. But it’s still a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 dualsense controllers are my absolute favorite. The haptics the rumble the feedback is all next level in gaming. The black one specifically is a really dark shade of black and I love that. By far my most beautiful control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller works as interested.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers works as intended. Unfortunately two I purchased started to malfunction recently in July 2026. The black one power button isn't working most of the time now. When it started happening. The controller itself was repeatedly pushing the power button during game play. Making it difficult if not impossible to play my game. The grey controller started drifting a while back but still worked so i dealt with it. Recently the buttons began to malfunction. Sometimes unresponsive. Other times activate on their own during game play. Making it really difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful green/teal color! The PS5 controller is great (feels solid). Battery life is oddly lackluster, though.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller is sturdy then the pass one I have the color is vibrant and lights up making the live interaction more fun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is a great controller. The color pops for sure. Only issue I've ever had with these controllers is the stick drift issue but because I have the total tech plan I'm able to swap them hassle free when it occurs. They also have great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was really easy to update and pair with my PlayStation. The color is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    I can recommend this controller for FF7 Rebirth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and really cool color. I bought because I needed the controller that was designed to play FF7 Rebirth. Runs amazing on this game and so far, most other Steam PC game that also require a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the light blue and the color is really nice.am having zero issues at this time with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a short, clean Best Buy–style review: **Review:** Great controller overall. It feels comfortable in my hands and the buttons are very responsive, which makes gaming smooth and enjoyable. The vibration and trigger feedback add a nice immersive touch, and setup was quick and easy. Battery life could be a little better, but it still performs really well. Definitely worth the purchase. ⭐⭐⭐⭐⭐

    I would recommend this to a friend