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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 51003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 51,006 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the colors and the finish and it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the blue color is good the performance is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is an improvement and much more comfortable than the PS4 controllers. The hepatic feedback and more sensitive controls are great. It works well from a distance and the charge lasts a decent amount of time. I would give this a higher rating but the quality and durability are not there yet. I have four of these controllers. One I had to return because it had stick drift out of the box. Not a slight drift, but it was forcing the focus to the upper right, so I could not play. A second controller, the X button is already sticking or not responding. A third after a decent amount of play the thumb sticks are having issues. The controller is great when it works, but one of four is not good quality control.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need another controller, but the PS5 controllers come in such a variety of colors I have started collecting them. The battery in this controller lasts longer than the one that came with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I use it for our PS5 and it works well. We buy it because our old control was no longer works.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most ergonomic and useful controller of Ps ever seen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smooth Trade-In Experience and Awesome Color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great new color!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Playstation has new colors. Works as expected but love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Feels good in the hand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice volors and popping love the backlit remote. Caught it on the labor day sale..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    High quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is very responsive. It looks good and it feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    This controller is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color of the controller and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is simply fantastic, it looks awesome & feels just the same when using it. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth sticks, nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some analog sticks are clunky but these seem very smooth, my son is a heavy gamer and goes through controllers alot, this one is holding up nicely. And he really likes the design as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little leery of how bulky this controller looked when the PS5 was launched. After having it in my hands and playing it though, it's the best controller Sony has designed yet. It feels great. I like that it's easy to identify which controller is which by the number of lights lit up on the controller. The haptic feedback and speaker is amazing in games like Astro's Playroom. I wish more games took advantage of those.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Controller is very ergonomic to my liking than the Xbox X Controller. As i switch between these two controllers. Note i mainly use these to pair with macbook and ipad pro. They both pair nicely and decently responsive. The cons are : It pricier and the battery life is shorter than my expectation. On an average these last for 4-5 days of routine mild gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller works great, the color looks amazing and is one if the favorite ones I’ve gotten

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    A superior controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Xbox counterpart. I have dozens of hours so far on both and can tell you the ps5 controller definitely is the winner. The PS5 controller has a better fit and finish and a more expensive feel. The controller feels great in your hands and the feed back triggers are a neat addition to gameplay. The only drawback is battery life suffers a bit from all the controllers features but it has no problem playing a long session, just keep it charged after your done.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, and works great. No stick shift either

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with a BT adapter for my pc. Connects right away and feels awesome. Got a nice colorway too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool designs and quality as always when it comes to Playstation. Thank you

    I would recommend this to a friend