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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 51025 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 51,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Regular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its just like any other PS5 controller. Normal use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Regular part 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its just like any other PS5 controller. Normal use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's a controller in color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and fun color options that my kid loves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well. My son and I love the intuitiveness of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came fast, works well great price. On order, payment plan made this a very easy purchased

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Coolest ps5 controller to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Controller is amazing, definitely sticks out more than the purple one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic is awesome on the control! It's a solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Feels great. Definitely a step up from the ps4 controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control and great quality. If feels very good in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Looking forward to finally using it and seeing how it actually works

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, stylish and just downright gorgeous I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    It is a black PS5 controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine PS5 controller that is black and feels just like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Best out there no doubt about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is awesome. The dualsense features really make it a one of a kind!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pure win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sleek. The improvements to battery life and haptic feedback rock!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as a normal controller but just in black. I like it. No stick drift. Good quality controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully Best Buy had this bundle that came with 2 controllers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pearl Green

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was eye catching had to add to collection. Looking forward to adding more controllers to the collection.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Desperately needs a longer battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great control pad for gaming. It's better than the previous generation, the DS4, in that it fits the palm of your hands better. This purchase in particular featured the Midnight Black controller and it looks really good. It's color scheme and overall design is probably Sony's finest when it comes to their entire history of controller accessories. However, as per the name of this 2 star rating, it really needs a longer battery life. A full, 100% charge on standard vibration settings only gives you about 3 or less hours of game time. It is reasonable to claim that 3 hours of gaming is more than enough for a dedicated playthrough but this is not including the fact that battery life will be shortened given enough time. This is not acceptable. IMO, the battery should have been at 70%-100% more of its given capacity. This is to ensure a fully uninterrupted gameplay session without the need to recharge the controller once per day or more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color to highlight different options within the family. Matches well with the new face plates. Otherwise, your standard dual sense.

    I would recommend this to a friend