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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 50,990 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the white one that comes with the console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just don’t drop it I’ve dropped it several times and the d-pad doesn’t work or the joysticks so I bought 2 more controllers yesterday here at best buy for $129

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a ps5 controller from Sony. I’ve bought 3 to play call of duty and buttons stop working and they all have stuck drift. Purchased for Christmas. Maybe a solid month out of it. Will never buy another one. Recommend buying the razor ps5 controller or a built analog controller because the new models are horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller, looks & feels Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great controller, it looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a pink controller!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional PS5 controller! Cute and stylish!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift central

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s a standard ps5 controller and functions as advertised for the first 2-3 months until it gets stuck drift. Always get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have a PlayStation 5 yet but I’m hearing good things

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive to be having issues already .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for 5 months and it’s kept closed and safe when not in use and it’s already having difficulty being charged & horrible stick drift. Also the volume on the controller mic is so low you can’t hear anything .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Venom color scheme clash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualSense controller is good, but the white buttons really clash with the whole Venom aesthetic. Black buttons with the symbol colors would have looked better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    PlayStation 5 DualSense Controller Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 DualSense Controller Review The PlayStation 5 DualSense controller is one of the standout features of Sony’s latest console. From the moment you pick it up, it feels premium with its slightly larger grip and textured back that provide comfort during long gaming sessions. The most impressive aspect is the haptic feedback and adaptive triggers. Games like Astro’s Playroom and Gran Turismo 7 showcase the controller’s ability to mimic sensations like the tension of a bowstring or the rumble of driving over rough terrain. This adds a new layer of immersion that previous controllers simply didn’t offer. Battery life is decent, averaging around 8–12 hours depending on how heavily the haptics and triggers are used. While this is an improvement over the DualShock 4, frequent charging is still something to keep in mind. The controller charges quickly via USB-C, and it can also be used wirelessly via Bluetooth with phones and PCs. Overall, the DualSense is a game-changer for console controllers, offering innovations that enhance gameplay in ways that feel genuinely next-gen. If you own a PS5, it’s an experience you don’t want to miss. Pros: Immersive haptic feedback and adaptive triggers Comfortable, premium design USB-C charging and PC compatibility Cons: Battery life could be longer Heavier than previous controllers Rating: 4.5/5 Stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried ordering a White controller but they were sold out. This was the only color available. The color isn’t bad. It hasn’t been used yet since my son just got it. I haven’t had any issues with controllers and games purchased at Best Buy so I’m sure this one will be just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good if not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Premium Controller with Amazing Feel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Teal color looks even better in person. The controller feels comfortable, the buttons are responsive, and the analog sticks are smooth and accurate. It connects easily and works great with my PS5 and PC. The adaptive triggers and haptic feedback make supported games much more immersive. Battery life has been solid, and the overall build quality feels premium. I’m very happy with this purchase and would definitely recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when thier good but after some use becomes easily damaged to quickly very flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam $400 gift card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a scam and nobody ever wins a $400 gift card. Do not waste your time reading my review of this scam. See official rules.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Red color is too dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS THE WORSE!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Controller on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ps5 controller... what more can I say? Charges slow though even with a fast charging cord.

    I would recommend this to a friend