Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 50,990 reviews
  • Rated 5 out of 5 stars

    Amazing controller!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has a glitch

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Product review title: Amazing Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks even better in person. The Chroma Teal finish is unique and premium, and it feels very comfortable to hold during long gaming sessions. The adaptive triggers and haptic feedback make games much more immersive, and the battery life has been great for me. It connected instantly to my PS5 and works flawlessly. I highly recommend it to anyone looking for a high-quality controller with an awesome design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Durability issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive price tag for a very fragile product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second controller to not last over 3 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my 1st controller since the day after PS5 came out. By February 9, 2021 i was buying a second controller because the first controller analog sticks reached max drift. At first it was come and go, so i was thinking it was a software problem. Controller reset even seemed to reset the controller back to minimal drift, but only the 1st time i tried it. Now my second controller is drifting more everyday. Im debating should i buy a 3rd one today (5/25/21) because i need it. Ps4 controllers maybe have same PS5 analogs but they never go out from drift this fast being clean & not dropped. I may just check into sending it back with the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualSense Camo

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I took the DualSense camo I knew it wasn't just another control, but an extension of the gaming experience. The camouflage finish is not just an aesthetic detail: it conveys personality, combines style and visual aggressiveness, and gives it that unique touch that distinguishes it from any other standard control. In terms of functionality, the DualSense camo maintains all the features that make the DualSense one of the best controls today: • Adaptive triggers that respond with realistic tension, especially in shooters and adventure games. • Immersive haptic response, which allows you to feel every step, every shot and every terrain as if you were inside the game. • Superior ergonomics, ideal for long sessions without hand fatigue. • Texture in the back that improves the grip, which is very appreciated when the adrenaline rises in competitive games. The camo design not only looks good in the setup, it also feels distinctive and personalized, like a control designed for someone who takes the game seriously, but appreciates the style as much as the performance. ✅ What I like the most: its comfort, the precision in every movement and how the adaptive triggers elevate any game. ❌ The only thing to consider: the battery could last a little longer in extended sessions due to the power of haptic feedback. In conclusion: the DualSense camo is not just a control, it is part of the experience. Perfect for those looking for performance with style, and want to feel every game to the fullest.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of buttons already making a noise internally...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Feels Great and Looks Awesome!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense controller is one of the best I’ve used. The adaptive triggers and haptic feedback make games way more immersive, and it feels super comfortable to hold for long gaming sessions. The red color looks amazing in person, definitely stands out next to the console. Battery life is solid too, and it charges quickly with the USB-C cable. Highly recommend it if you want a reliable controller with a cool design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool colour and perfect for local multiplayer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    “Excellent” used loosely…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, I guess I got a small discount but if this is Beat Buy’s idea of “excellent” open box condition I’d hate to see a lower tier…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is fraud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on Oct 20 this and the drift was bad in less than a month. I used my former controller for two years before I bought this. I haven’t even made the first payment and the controller is alredy damaged. This is fraud by BestBuy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Exceptional Controller with Immersive Features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony DualSense Wireless Controller, and I am extremely satisfied with its performance and features. The design is sleek and comfortable, making it ideal for long gaming sessions. The haptic feedback and adaptive triggers provide a truly immersive experience, adding a new level of realism to gameplay. The controller is responsive, well-built, and works seamlessly across PS5, PC, Mac, and mobile devices. Battery life is solid, and the overall build quality reflects Sony’s premium standards. I highly recommend this controller to anyone looking to enhance their gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-PlayStation 5-Dualsense Wireless Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back in Black

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Dualsense controller, but with black on black. It has all the features of the original white Dualsense controller including the headphone jack charging via USB-C.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No thanks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted very little almost new. It has drift alredy. I don’t recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid controller, but not perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller - White

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony PS5 DualSense Wireless Controller in White works as described. It is the identical version that comes with the PS5 console and has great built-in features.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of controllers were in stock and had many color ways.

    I would recommend this to a friend