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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 50,990 reviews
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a fantastic color and feels great in my hands. I’d definitely buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a long time and remote really comfortable great gift!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The color way feels lighter and easier to hold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it no issues what so ever so smooth to use gives great comfort holding the best

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GLOSSY CONTROLLER IS COLDDD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this controller I have it displayed with the rest of the other color combinations that are available. They are super glossy super nice super aesthetic for the PlayStation remotes. I’m a PlayStation collector so these remotes are fantastic. They really bring that vibrant glossy color. I have tons of other remotes. These are super awesome to be technically framed. But they also feel really nice in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels super comfortable, responsive, and the color looks amazing. Haptic feedback and adaptive triggers make games much more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much prefer this one over Xbox, great performance and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic! I got mine from Best Buy, and it’s a total upgrade. The haptic feedback and adaptive triggers add a whole new level of immersion to games. It’s comfortable to hold, responsive, and feels premium. A must-have for any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Great controller option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller with an excellent battery life. Great color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Green machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son very happy loves the color.The controller works great holds charge a long time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. It’s plays really well and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to hold. The controller's shade of red is cool and shiny.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Bang for the Buck Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best colors, good grip, good controller overall, one of my favorites so far

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    works very well

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color alot the maroon pink color really stands out nicely and the controller works very well 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    One of the Coolest Looking Controllers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking design. Controller looks and works perfectly. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Solid Controller, Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this controller. The build quality feels solid and comfortable in my hands, and the buttons respond smoothly without any delay. The design looks great too. Overall, it works exactly as expected and feels durable for everyday gaming. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    ps5 Game controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the color as well!! Long life battery. Very well made

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Purple PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable I love the color and it is very comfortable to hold

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS5 controller from Best Buy, and I am very impressed with it. The controller is a significant improvement over the DualShock 4, with a more comfortable design, improved haptic feedback, and adaptive triggers. The controller is slightly larger than the DualShock 4, which makes it more comfortable to hold for long periods of time. The grips are textured, which helps to prevent the controller from slipping out of your hands. The buttons are also more responsive, and the D-pad is much improved. The haptic feedback is one of the best features of the controller. It provides a much more immersive gaming experience, especially in games that support it. For example, in Astro's Playroom, you can feel the different textures of the surfaces you're walking on, and you can even feel the raindrops hitting your controller. The adaptive triggers are another great feature. They provide resistance that varies depending on the action you're performing in-game. For example, when you're drawing a bow and arrow, the trigger will feel heavier as you draw the arrow back. This adds a new level of immersion to the gaming experience. Overall, I'm very happy with the PS5 controller. It's a great improvement over the DualShock 4, and it's one of the best controllers I've ever used. I highly recommend it to anyone who owns a PS5. Here are some specific things I like about the controller: The larger, more comfortable design. The improved haptic feedback. The adaptive triggers. The built-in microphone. The USB-C charging port. I would definitely recommend this controller to anyone who owns a PS5. It's a great way to improve your gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great new ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great performance. I'm having a really nice experience with my new controller, love the green/blue color shades.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Ombre PS Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this feels in my hands, and the color ❤️ would love it even more if it was black amd pink.

    I would recommend this to a friend