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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 50,998 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    P5 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it was so good, had it a few years and still haven’t had stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Incredible color. 3 ish weeks in, so far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this cuz my 1st and 2nd got stick drift after 3 months and 5weeks, respective. Love this color. Makes me feel like a pimp. Anyway, these things are overpriced but hey, so far so good with this one. Although, I did just drop it for the first time today so... fingers crossed!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love Midnight Black!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second ever ps5 controller and it was just as good as the original one or if not better. I love the all black to it, it just makes it look so clean. For the most part it was fine and did what any controller is suppose to do till a few months later it started to have stick drift issues like they’re commonly known for. I took it apart myself to clean the sticks multiple times and it would fix it for sometime but ultimately it’s not permanent. Definitely recommend the midnight black for anyone considering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 military controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PS5 Military Controller! The camouflage design looks sleek and feels great in hand. The build quality is top-notch, with responsive buttons and a comfortable grip that makes long gaming sessions a breeze. The controller pairs seamlessly with my PS5, and the battery life is impressive. It’s a fantastic addition to my gaming setup, blending style and functionality perfectly. Highly recommend it to any gamer looking for a unique and reliable controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    If greens your color this one is def for you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Green has been my favorite color for ever and now I finally have my green controller the sticks feel amazing and I really love the triggers and the over all design kinda give it a beetle green looking color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color , very good remote I recommend it to everyone in your life and you should do the best thing for it and you will get the remote

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Green for Go!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and it is functioning amazingly as I effortlessly traverse the amazing world of PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller nice color could be given as gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. very pretty color. No issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller feels great in your hands and the build quality is excellent. The adaptive triggers and haptic feedback really make a difference and add a whole new level of immersion while gaming. The buttons and analog sticks feel responsive, and everything works perfectly with my PS5. I’ve used other controllers before, but the DualSense is definitely one of my favorites. It feels premium, comfortable, and performs exactly how you’d expect. Definitely worth it if you need an extra controller or want to replace an older one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PS5 owner, the DualSense controller has blown me away with its innovative features. The haptic feedback is a game-changer, offering precise and immersive sensations that enhance every moment. The adaptive triggers add a new level of realism, providing varying resistance for actions like drawing a bow or accelerating. The controller's design is spot-on - comfortable for long gaming sessions with a stylish, futuristic look. The built-in microphone and speaker are convenient additions, and the battery life is solid. The USB-C charging is a plus, and the ability to charge in rest mode keeps the gaming uninterrupted. In short, the DualSense is not just a controller; it's a key player in elevating the entire gaming experience on the PS5. If you own a PS5, it's a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Best Controller on the market!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest console on the market needs the greatest controller on the market and this controller certainly fits the bill. Great haptic feedback, long battery life, attractive design and unlike other inferior controllers for inferior consoles, this controller is rechargeable so you won't have to pull your hair out to look for batteries every month!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love the controller but stick shift blows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to add some color to spice things up a bit. It's not blingy like the other controllers and when this one hits the wall going Mach 2 because of COD BO6 cheaters it leaves a little color mark to let the wife know of my temper level has been exceeded. Still though Sony, stick drift sucks and battery life after 6 months makes these things more disposable then a dealers burner phone. I know I can buy that customizable controller and fix my stick drift but for the love of God your hocking that controller for almost half the cost of a new PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they came out with a new color. This chroma pearl is exactly what my son wanted and it goes so well with his cobalt blue one. It very sleek and holds a great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I don't even own a Ps5.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play mostly on pc and I wondered about the haptic triggers. Pretty cool gimmick on games that support it, and there's even programs to enable it on any game you want. So the ergonomics feels great in my hands, which are relatively big as I am 6'3. Everyone whose used it seems to really like it for it's feel, and that includes smaller hands. I like the dpad a lot, which is a big deal for me since I play a lot of fighting games and platformers. Sometimes grabbing my arcade stick isn't always convenient and this is an okay alternative. Feels great for all games in general, although it would be perfect had it had 4 back buttons. I know the dual sense edge exists, but only having 2 back buttons rather than 4 is a cardinal sin in my book, especially for the asking price. Oh, and picked this up on sale for $50 which is worth it, since I can't bring myself to pay msrp for even a first party controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Just like any other controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like any other controller, reliable, and good colour.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great as usual! The color tho!!!! Love it so much. Wish i could have a skin for my ps5 thats the same.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cool, Calm, and Collected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, a little more pink than red but it was loved and is now the daily controller! He has gotten multiple compliments on it! Makes for a great gaming controller and desk center piece!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller overall works great! For those who are new to gaming, these controllers are (naturally) required to operate the PlayStation 5 console device. Be sure to pick one up at your nearest BestBuy store or order one online. PlayStation 5 Controller Summary: The controller design reminds me of an XBOX controller, it has an obtuse grip, but is otherwise smooth for gameplay. Those who use these controllers for casual gaming should be fine. *I feel the new PlayStation 5 controllers could use more ergonomic design for intense gameplay. The PlayStation 5 controllers die faster than previous PlayStation 4 controllers and often require switching out. *I recommend buying two PS5 Controllers or always keeping a controller plugged in charging. *Sometimes there are sensitivity issues with WiFi routers or bluetooth device interference. Features: • Allows bluetooth pairing with other devices, such as mobile phones and tablets. • Features a built-in microphone *This feature can be sketchy at times, you must not forget to mute yourself when leaving the room so other people cannot hear you on accident. • Features a customary Playstation 5 LED touch pad for added game options and texting in-game. • The charging cable requires a "Type C" charging cable to recharge the device. *Charging usually takes about 45 minutes to and hour to fully charge. This concludes my review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong battery and works great i have no issues with this

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is solid. Fun color and very responsive. My daughter was absolutely thrilled when she found out she could play with this specific control with her favorite kid games. $75 is a little much but got it at a great sale price so totally worth it.

    I would recommend this to a friend