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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 51001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 50,995 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller in every aspect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new king of controllers. Wow what a leap in tech. Get ready to not naturally ignore rumble anymore. This haptic stuff is amazing when used right. The controller weight is so nice and hefty. It feels so much more premium than any other past sony controller. I do hate that it doesn't have rear paddles or something. That is a big oversight now that I have to drop my ps4 controller with the sony made rear button accessory. Hopefully they will release a Dual sense version sooner than later.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Ps5 Goat Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente, color looks amazing and the feel to it is indescribable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and texture. A bit heavier than the PS4 controller but the haptic feedback and triggers are well worth it. Truly next gen

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice color feels nice to an worth it

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Venom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic controller. Responsive buttons, great feel, looks amazing. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it’s just as good if not better than my original was a few years old. It’s worth it to buy namebrand when it comes to it on this topic..

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it works great with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Nice color ps controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design color. The color is amazing. Def recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Game time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson likes very well. Likes color of controller. He also says it feels better in hand when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Spec Spiderman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the controller and last for a long time great for spiderman fans

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is number one in my book because its very responsive and lasts a long time no matter what color you choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Color Scheme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well with my PS5, like different color options. And even included warranty so if stick drift becomes a problem they will replace the entire controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    my best decision in life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I've bought in a long time, I loved the design, the controllers are very smooth and very good to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service by Brandon at Best Bu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PS5 red controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller. I love how it fits in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    SONY wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson says "it's awesome!!" Love the color!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Limited editon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special edition controller, looks and feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller works perfectly and the color is great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the green. Glad Best Buy had options for anything other than white

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever love the color and design really happy with product

    I would recommend this to a friend