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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 51025 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 51,082 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My favorite blue controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I’m Not a big fan of blue controllers but Sony nailed the Dualsense with the Starlight Blue, pictures won’t justify how beautiful this color is. I also like the Matt color with the exceptional attention to details and Sony super well made product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i use it everyday no rest i use with ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I didn’t have any problems with it what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson! He loves it! Better hand grip and useful at winning games compared to some other controllers. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. Great color for snyones collection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Controller Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love PS5 in general. The new controller design is amazing and feels so comfortable in your hands. The joysticks are also a lot better than last gen and do not rub off as easy. They charge via USB C which is easier and faster as the new norm for charging and they hold a charge for a very long time so you wont have to worry for long gaming sessions. Overall very satifised.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Christmas 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves his Sony - PlayStation 5 - DualSense Wireless Controller - Galactic Purple... Hemad it clear it was his favorite all-time control!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a perfect article form gaming i love this i recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels much nicer than the DualShock 4. It’s bigger, so it will also be a nice change for people with bigger hands. The textured back of the controller has nice implemented details for Sony fans. If you look close enough, it is composed of the face buttons. The shoulder buttons also protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. The PS button is now the logo from PlayStation 1 instead of a circle which also works as a nice translation to P5 if you really want to get poetically crazy. The touchpad has a little more resistance because the way the surface is treated. Instead of a silky smooth matte surface like the DS4, this one seems like it’s just a matte surface without the silk. The face buttons all have a super nice soft, but tactile press. Design wise, the controller is creatively constructed. I think a lot of thought has been put into the design than people would like to think and it deserves critique. The white portions of the controller protrude about 1/32” higher than the black striping. At first, I thought I would be able to feel what seems like annoying transitions between the two colors, but surprisingly, the white acts as a literal translation of where your hands will be when you hold the controller. It’s very diagrammatic; kind of like architecture that is designed in a way that when looked at, you can already understand the purpose of what the architect intended with material choices and geometric decisions.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and confroller are great. Definitly would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sick Color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and confroller are great. Definitly would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd ps5 controller and I’m satisfied with my purchase, I still have the other two but finger food snacking and gaming aren’t the most compatible operations.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color, what more can u ask from a controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Conteoller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome design! My boyfriend loves it!!! The battery last.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the colors. Typical controller, just cool colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color on this controller and the fact that it was brand new and not an out of the box item is right up my alley. I went through customer pick up to get my item without a hassle and it’s the reason I shop at Best Buy! I love Best Buy always have and I always will! You guys have a forever customer in me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seems like they built it to last....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 dual sense controller is comfortable its a mix between an Xbox elite series 2 controller and a ps4 dualshock controller. Seems like they built it to last. My one issue is it didn't come with a charing cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, Cute, Easy to Use (mostly)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean so far so good! I bought this because the controller my PS5 actually came with was defective and I needed to send it for repair. I was so excited to play the console that I bought a backup controller and if I have to do that I might as well go with pink! No issues with the controller. Now that I have my original back I still use this one. I did get a rubber cover because as with other console controllers I deal with sweaty hands so my grip is affected. I haven't used the touchpad but I think it's a cool feature. The D-pad feels really good. Don't give that "click" some people look for. This is maybe more of a PS5 thing but I hate the options for captures. I wish they would change it to match the Xbox. What might be controller related (on both that I own) is the ease of double-clicking. I had it set to double-click for videos but it almost *always* took two screenshots. Maybe make it easier to double click? I would have to use my right hand to get a fast enough double-click. I do find the joysticks to be a little uncomfortable. I am used to Xbox but playing with this, especially the left one, I feel like it's kinda jabbing into my thumb and can get uncomforable so I wish I had the option for a domed joystick, or even if they just included covers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Wife's Favorite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this pink controller, very stylish and ergonomic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Perfect color. Perfect for any gamer

    I would recommend this to a friend