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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 51025 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 51,090 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is awesome. The dualsense features really make it a one of a kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully Best Buy had this bundle that came with 2 controllers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pure win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sleek. The improvements to battery life and haptic feedback rock!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as a normal controller but just in black. I like it. No stick drift. Good quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pearl Green

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was eye catching had to add to collection. Looking forward to adding more controllers to the collection.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color to highlight different options within the family. Matches well with the new face plates. Otherwise, your standard dual sense.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it should. Great battery life for hours of game play.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Desperately needs a longer battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great control pad for gaming. It's better than the previous generation, the DS4, in that it fits the palm of your hands better. This purchase in particular featured the Midnight Black controller and it looks really good. It's color scheme and overall design is probably Sony's finest when it comes to their entire history of controller accessories. However, as per the name of this 2 star rating, it really needs a longer battery life. A full, 100% charge on standard vibration settings only gives you about 3 or less hours of game time. It is reasonable to claim that 3 hours of gaming is more than enough for a dedicated playthrough but this is not including the fact that battery life will be shortened given enough time. This is not acceptable. IMO, the battery should have been at 70%-100% more of its given capacity. This is to ensure a fully uninterrupted gameplay session without the need to recharge the controller once per day or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a nice solid feel and the variety of vibrations is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!, it does what it is supposed to do…..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cool gamepad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grip, intresting feautures, battery life and charging is also good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The sound and haptics amaze on this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing controller. What PlayStation is done with the haptics is incredible It handles like a cross breed of Xbox and Sony. Everything in the box came as it should, and was in good condition. The only complaint I have is that it did not come with a charging cord, so I still have to use the one cord between the two controllers. As It’s an official Sony controller, that fault lies with them and not Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it. Dual sense is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say thing I’m most excited about for next gen gaming is this controller here. It has the most potential out of anything to be a real game changer for the future of console gaming. The haptics are insane and adaptive triggers are just crazy to experience. Also soooooo happy they made the controller bigger this time around. Ps controllers have always been too small IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller and has good haptic feedback and feels amazing in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Winning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love their new controller. Gave each one their own color and they were excitedly playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    shiny greenish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a greenish color for the green fans! It works like it should and is a nice greenish color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color options

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual sense controller is already a great and comfortable controller with nice features but it’s even better with the nice color options they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original product, working perfectly, the best price in the market at the moment of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and design. Very comfortable and was easy to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This controller is great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DuelSense is the king. I couldn't be happier with this controller.

    I would recommend this to a friend