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Customer Ratings & Reviews

$64.49
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Customer reviews

Rating 4.8 out of 5 stars with 49490 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 49,490 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly next-gen hardware

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most next gen feature of the PS5 is these babies; the haptic feedback and button tactility puts these in a class of their own. I've always preferred Xbox controllers but these have finally dethroned the legendary 360 controller as the best 1st party controller and are now my daily drivers on PC as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense looks sleek and premium. The adaptive triggers and haptic feedback add an immersive gaming experience, while the ergonomic design makes it comfortable for long gaming sessions. Battery life is solid, and the build quality feels durable. A great addition for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller because I needed a replacement and have no regrets. Beautiful color too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 PEARL CONTROLLER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is genuinely aesthetically pleasing to the eye, and probably one of the best controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Love the dual sense? Then you’re gonna love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great looking color that complements the PlayStation five! But more to love. If you love the dual sense controller, this continues that legacy with a fresh new look! Hopefully they release face plates for the pro console soon.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Buy PS5 controller experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller feels so smooth and i did not have a hassle doing curbside pick up 10/10 customer service, it was quick easy and smooth in and out

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Venom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic controller. Responsive buttons, great feel, looks amazing. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his controller! I’m so thankful I purchased the total care protection. Best Buy traded out the controller with no questions asked. I love doing business with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Design & Functionality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a PS5 and added the all black controller. Overall functionality is great. Pairing and connection is superb. Slightly different than past generations but still comfortable. Battery lasts multiple hours and charges quickly. The wired connection for headset is not the greatest. Make sure you pair it with a Wireless or Bluetooth headset for better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from previous gen, joysticks last longer. Always buy it Best buy with their protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Exactly What He Wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this controller. The Galactic Purple color looks amazing, and the quality is excellent. It was exactly what he wanted, and he couldn’t be happier with it. I’m very satisfied with this purchase and would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second PS5 controller is a game-changer for multiplayer and backup use. The haptic feedback and adaptive triggers feel just as amazing as the original, and it’s perfect for gaming with friends or family. Smooth, responsive, and a must-have for any PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good, but they don’t last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good quality and easy to use. Highly recommend!”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Holds charge. Easy set up. Everything i hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Better battery life for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with its exceptional features of this black PS5 controller; the sleek design not only adds a touch of sophistication but also provides a comfortable grip during extended gaming sessions. The battery life is way better than the original PS5 controller that came with the console- I can tell you that because I purchased both at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great design and appearance. It has great quality and is easy to use right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! Love the color. Highly recommend this brand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been great. It holds the battery change well, the buttons are responsive and connection to the PS5 console is great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best looking controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller ! And good looking color looks elegant

    I would recommend this to a friend